Selling Manager

Ashley Furniture Industries; Cleveland (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employee Discount 10-30%

Life/Disability Insurance

Flex Spending Account

401K

Paid Time Off

Job summary

Ashley Furniture Industries, LLC is seeking a Selling Sales Manager to support the General Sales Manager and help manage showroom operations. The role focuses on leading sales, guest experience, and visual teams while coaching staff to achieve goals.

You will review sales metrics, assist with hiring and training, and participate in performance evaluations. The position emphasizes leadership, customer service, and strategic store management.

Qualifications

• Must have a high school diploma.
• 2+ years in the retail industry.
• 4+ years supervising in a retail environment.
• Experience supervising staff.
• Strong verbal and written communication.
• Ability to interview and staff retail locations.
• Ability to learn in-house computer programs.

Responsibilities

• Manage all showroom departments as directed by the General Sales Manager.
• Review sales metrics, margins, quotas and set future goals.
• Assist with customer issues escalated from the Guest Experience Manager.
• Coordinate with Visual Presentation Manager on product placement.
• Provide leadership to sales, guest experience and visual teams.
• Coach staff to build individual and team success.
• Understand and control budgeted costs including wages and supplies.
• Monitor employee performance and provide support as needed.
• Ensure documentation of procedures and tasks completed.
• Prepare and run various reports in a timely manner.
• Assist with hiring, training and coaching the sales team.
• Participate in performance evaluations for staff.
• Deliver timely and effective communications.
• Attend monthly staff meetings.

Skills

Verbal and written communication

Staff interviewing

Team building

Guest service

Flexible hours travel

Education

High School Diploma

Tools

Microsoft Office

In-house software

Job description

For over 80 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Summary
The Selling Sales Manager is responsible for providing support to the General Sales Manager and assisting with management duties as directed.
Responsibilities

• Managing all departments in the showroom as directed by the General Sales Manager.
• Reviewing sales including margins, volume, quotas, and closing ratios while suggesting future goals.
• Assisting the General Sales Manager with customer-related issues escalating above the Guest Experience Manager.
• Working with the Visual Presentation Manager regarding product placement Reporting changes in policy and other information to staff members.
• Providing exceptional leadership to the sales, guest experience, and visual teams as portrayed by the General Sales Manager.
• Coaching members of the staff to build individual and team success in a professional manner.
• Learning about budgeted administrative costs, including wages and supplies.
• Gaining an understanding of the performance of employees and assisting them as applicable.
• Ensuring complete and adequate documentation of procedures and tasks completed.
• Completing various report functions in a timely manner.
• Assisting with hiring, training, and coaching the sales team.
• Assisting the General Sales Manager with preparing and administering performance evaluations for assigned staff.
• Providing timely and effective communications.
• Attending monthly staff meetings.
• Other duties as assigned, essential or otherwise.
  

Requirements & Qualifications

• High School Diploma required
• 2 + years working in the retail industry
• 4 + years supervising in a retail industry
• Previous supervisory experience required
• Intermediate knowledge of Microsoft office
• Ability to learn in-house computer programs
• Ability to handle guest concerns in a timely manner
• Ability to interview and staff retail location
• Ability to work flexible hours and travel as needed.
• Exceptional verbal and written communication skills
• Knowledge and experience in team building skills.
  

What’s In It For You
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

• Health, dental benefits, and vision insurance
• Employee Discount from 10% - 30%
• Life/Disability Insurance
• Flex Spending Account
• 401K
• Paid Time Off
  

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business needs.
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:Corporate Social Responsibility