General Sales Associate- FT

Stine, LLC; Lake Charles (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

Stine, LLC is seeking Sales Associates to engage customers in-store and over the phone, helping with home improvement projects.

You will provide product guidance, quotes, and use computer systems to process orders, with a focus on excellent customer service and industry knowledge.

Strong communication and physical stamina for standing and walking are expected in an air-conditioned environment.

Qualifications

• Basic reading and writing ability.
• Some experience in selling or serving customers and building materials knowledge is desirable.
• General knowledge of the building industry.
• Physical demands: standing, walking, and medium lifting; environment may vary between air-conditioned and non‑air conditioned areas.

Responsibilities

• Assist customers in-store and over the phone.
• Provide knowledgeable guidance on home improvement projects.
• Process quotes and use computer systems to complete orders.
• Deliver excellent customer service and support.

Skills

Customer service experience

Building materials knowledge

Communication skills

Education

Basic education

Job description

Job Summary:

Sales Associates are responsible for engaging with customers in a professional and courteous manner, both in-store and over the phone. This role involves assisting customers with their home improvement or construction projects by providing knowledgeable guidance and support. It requires knowledge of the building and home improvement industry, strong communication and interpersonal skills, as well as technical proficiency in quoting and computer systems. A commitment to delivering excellent customer service is essential.

Qualifications:

1. Education: Basic education, which includes the ability to competently read and write.
2. Training and Experience: Some experience in selling/serving customers and building materials knowledge is desirable, as well as limited typing and key punch skills, but not required.
3. Job Knowledge: Should have general knowledge of the building industry.
4. Physical Demands: Work requires some physical effort; involves standing, much walking and medium lifting. Works in an air-conditioned environment as well as non-A/C controlled environment. (Important: This job is classified in the physical demands section of the job description [Form IV-31] as constant medium work and occasional heavy work.)