General - Sales Associate - FT

Stine, LLC; Indiana (PA); On-site; USD 32,000 - 48,000; Full time

Job summary

Stine, LLC is seeking Sales Associates to engage customers in-store and over the phone, guiding them on home improvement projects with reliable product knowledge.

The role emphasizes strong communication, interpersonal skills, and proficiency with quoting and computer systems, alongside a commitment to superior customer service.

Qualifications

• Ability to read and write competently.
• Experience in selling/serving customers is desirable.
• General knowledge of the building industry.
• Ability to perform light to medium lifting when needed.

Responsibilities

• Engage with customers in-store and over the phone in a professional, courteous manner.
• Assist customers with home improvement projects by providing knowledgeable guidance.
• Support quoting and use of computer systems to process orders.
• Deliver excellent customer service and maintain product knowledge.

Skills

Customer service

Communication

Interpersonal skills

Education

Basic education

Tools

Quoting software

Computer systems

Job description

Job Summary:

Sales Associates are responsible for engaging with customers in a professional and courteous manner, both in-store and over the phone. This role involves assisting customers with their home improvement or construction projects by providing knowledgeable guidance and support. It requires knowledge of the building and home improvement industry, strong communication and interpersonal skills, as well as technical proficiency in quoting and computer systems. A commitment to delivering excellent customer service is essential.

Qualifications:

1. Education: Basic education, which includes the ability to competently read and write.
2. Training and Experience: Some experience in selling/serving customers and building materials knowledge is desirable, as well as limited typing and key punch skills, but not required.
3. Job Knowledge: Should have general knowledge of the building industry.
4. Physical Demands: Work requires some physical effort; involves standing, much walking and medium lifting. Works in an air-conditioned environment as well as non-A/C controlled environment. (Important: This job is classified in the physical demands section of the job description [Form IV-31] as constant medium work and occasional heavy work.)