General Operations Manager

DriveTime; Fort Worth (TX); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Reconditioning Center Operations Manager to lead a dynamic team in ensuring high-quality vehicle standards. This role focuses on managing workflow, performance, and quality assurance, making it crucial for the success of dealership operations. With a commitment to employee growth and satisfaction, the company offers a supportive environment where your leadership will directly impact the bottom line. If you're ready to take charge and drive results in a collaborative setting, this opportunity is perfect for you.

Benefits

Comprehensive health coverage

401(k)

Life insurance

Disability coverage

Tuition reimbursement

Wellness programs

Paid time off

Competitive pay

Career growth opportunities

Weekends off

Qualifications

• 4+ years managing teams of 15 or more employees.
• Experience in automotive repair and supply chain management is a plus.

Responsibilities

• Oversee Reconditioning Center operations and manage team performance.
• Ensure quality vehicles are supplied to dealerships and meet standards.
• Recruit and train team members to enhance performance.

Skills

Leadership Skills

Decision-Making

Communication

Attention to Detail

Active Listening

Initiative

Team Player

Education

High School Diploma

College Degree (Preferred)

Job description

What’s Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona, and Dallas, Texas, we create opportunities and improve the lives of our customers and employees by focusing on placing the right customer in the right vehicle on the right terms, guiding them on their path to ownership.

We have a nationwide presence with dealerships that embrace transparent pricing, eliminating haggling and gimmicks, and reconditioning centers that breathe new life into pre-owned vehicles. If you're driven to make an impact, we invite you to join us!

That’s Nice, But What’s the Job?

Responsibilities of the Job (Or Your Next Destination)

The Reconditioning Center Operations Manager oversees all aspects of the Reconditioning Center, including bottom line management, workflow, performance, and quality assurance. They ensure vehicles purchased at auction meet our standards and are covered by our 3-year/36,000-mile warranty before reaching our retail stores.

Specifically, the responsibilities include:

• Ensuring the dealerships are supplied with a variety of high-quality vehicles to meet sales demands.
• Achieving financial and operational goals through effective management of the team, expenses, efficiency, quality, and productivity.
• Collaborating with regional management and the buyer team to set supply chain objectives.
• Recruiting, screening, and hiring team members to reduce turnover and enhance performance.
• Conducting regular meetings with staff.
• Training and developing Team Leads and their direct reports.
• Evaluating team performance and providing timely feedback based on observations and performance data.
• Assisting with performance evaluations.

Knowledge, Skills, and Abilities

• Leadership Skills: Effectively manage and collaborate with all employee levels and customers.
• Initiative: Take charge and be proactive.
• Decision-Making: Make informed decisions based on comprehensive knowledge.
• Communication: Convey confidence and clarity in speech and writing to diverse audiences.
• Active Listening: Seek to understand before responding.
• Attention to Detail: Be meticulous and precise.
• Team Player: Collaborate effectively within a high-functioning team.

Requirements

• High School Diploma or equivalent; college degree preferred.
• Equivalent experience, training, or education will be considered.
• At least 4 years managing 15 or more employees.
• Ability to work effectively with all employee levels and corporate groups.
• Valid driver’s license with a good driving record.

Nice to Haves

• 5-7 years automotive repair experience.
• Supply chain management experience.

Must communicate effectively in English in a safety-sensitive environment.

Perks and Benefits

• Comprehensive health coverage including medical, dental, and vision.
• 401(k), life insurance, disability coverage.
• Career growth opportunities, with over 1,000 promotions annually.
• Tuition reimbursement and wellness programs.
• Competitive pay, no customer service responsibilities, and a balanced work schedule with weekends off (except peak seasons).
• Paid time off including holidays and wellness days.

Additional Information

DriveTime is a Great Place to Work Certified with high employee satisfaction. We are an equal opportunity employer and a drug-free workplace. Hiring is contingent upon background and drug screening. This is a safety-sensitive position. Join us for a professional, fun, and growth-oriented environment!