General Museum Assistant

Midwest Museums; Racine (WI); On-site; USD 14,000 - 19,000; Part time

Job summary

Racine Art Museum Association is seeking a General Museum Assistant to handle front desk tasks, greet visitors and support educational programs at RAM and Wustum. The role emphasizes customer relations, attendance tracking, class registrations and payments across two campuses.

The position is part-time, non-exempt, with evenings and weekends as needed. Candidates should be ready to assist in gallery upkeep and help education staff with a variety of activities.

Qualifications

• Must be current on all museum exhibitions, programs, and events.
• Demonstrated knowledge of museum/education policies and procedures.
• Excellent organizational skills, including the ability to multi-task and proactively follow through on projects and tasks assigned.
• Command of Microsoft Office Suite and solid computer skills required.
• Must be able to work a flexible schedule, including evenings and weekends as needed.

Responsibilities

• Front Desk Reception staff: Engage in customer relations.
• Record museum attendance and take class registrations.
• Process payments and answer phones; greet customers.
• Assist Education staff and teachers with classes, camps and family programs at both campuses and off-site.
• Maintain gallery spaces, classrooms and other museum areas; perform setup and cleanup.
• Know building policies, exit strategies and emergency procedures.

Skills

Customer service

Multi-tasking

Attention to detail

Greet customers

Flexible schedule

Education

High school or older

Tools

Microsoft Office Suite

Job description

Position Title: General Museum Assistant

Department: Education

Status: Non-Exempt, Part-time

Reports To: Director of Education or the Education Programs Operations Supervisor

Direct Reports: None

Wage: $12.00 Hr.

About Racine Art Museum

The Racine Art Museum Association’s (RAMA’s) two-campus organization consists of the Racine Art Museum (RAM) and the Charles A. Wustum Museum of Fine Arts (Wustum). Located on the shores of Lake Michigan, RAM opened in May 2003 and is an outgrowth of the 85-year-old Wustum. It has become a popular destination for the 11 million residents of the Chicago-Milwaukee corridor and visitors from across the US and beyond. RAMA operates both locations, using Wustum as its visual education center and the downtown campus, RAM, as home to its internationally recognized exhibitions of contemporary crafts. RAM holds the largest collection of contemporary craft art (ceramics, wood, glass, fiber, metal, and art jewelry) in the United States. RAMA’s programs enhance rather than duplicate those offered by larger museums to the north and south. RAMA has been considered a leader in providing high quality arts education to people of all ages since the 1940s. Today, Wustum houses one of the largest studio arts education programs of any museum in Wisconsin. The museums are accredited by the American Association of Museums, Washington, DC—only 3% of US museums have this distinction.

RAMA is seeking a candidate that is enthusiastic, team oriented, and proactive with the ability to work creatively and independently to join our small, dedicated, collaborative team.

General Summary of Position:

The General Museum Assistant is responsible for front desk/reception customer relations and duties maintain cleanliness of museum galleries and studio spaces and assist in Education Programming.

Principal Job Functions:

• Front Desk Reception staff:
• Engage in customer relations
• Record museum attendance
• Take class registrations
• Process payments
• Answer phones and greet costumers
• Education Assistants:
• Assist Education staff and teachers with classes, camps and family programs at both campuses and off-site
• Gallery duty and events at RAM
• Prep, clean and set up
• Maintenance Duties:
• Set up/take down classroom spaces
• Maintain, clean, and vacuum museum galleries, classrooms, bathrooms and other museum spaces
• Must have knowledge of building, museum policies, exit strategies, and emergency procedures.
• Must have knowledge of building, museum policies, exit strategies, and emergency procedures.

Required Knowledge and Skills:

• Must be current on all museum exhibitions, programs, and events
• Demonstrated knowledge of museum/education policies and procedures
• Excellent organizational skills, including the ability to multi-task and proactively follow through on projects and tasks assigned
• Command of Microsoft Office Suite and solid computer skills required
• Must be able to work a flexible schedule, including evenings and weekends as needed

Education and Experience:

Must be a high school student or older.

Physical Requirements and Working Conditions:

The ability to lift 50 pounds and move tables and chairs as needed.

NOTE: The job description above is intended to describe the general nature and level of work being performed by people assigned to this position. It is not intended to be construed as an exhaustive list of the exclusive standards, responsibilities, duties or skills required. Incumbents will follow any other instructions, and perform other related duties, as may be required.

RAMA complies with all Federal and State anti-discrimination statutes and does not discriminate for any reasons outlined in Federal or State law. This policy will be in effect in all hiring situations for full-time as well as part-time employees, temporary part-time employees, educational instructors, interns, and for the volunteers who enhance staff functions.

RACINE ART MUSEUM AND CHARLES A. WUSTUM MUSEUM OF FINE ARTS