General Merchandising Lead

Meijer Inc.; Michigan; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Dewitt, MI seeks a General Merchandising Lead to coach teams, optimize product presentation, and drive customer satisfaction. You will supervise daily operations, schedule writing, and ensure adherence to Meijer standards and training programs.

You will lead assortment, pricing, and display execution, mentor peers, and partner with store leadership to achieve sales and profitability while maintaining a safe, inclusive work environment.

Qualifications

• Excellent customer service and communication skills
• Ability to lead and influence a team
• Experience coaching and developing others
• Retail or similar customer service background preferred
• Commitment to inclusive environment and standards compliance

Responsibilities

• Engage shoppers to provide an exceptional shopping experience
• Communicate with team and assign daily tasks
• Mentor and coach team members to exceed sales goals
• Support training and cross-training of staff
• Assist in department scheduling to improve engagement and sales
• Ensure product freshness with rotation and dating checks
• Lead ordering, receiving, stocking, pricing, and displays where needed
• Operate cash register and powered equipment as required
• Participate in inventories and support cross-department leadership when needed

Skills

Customer service

Leadership

Communication

Team collaboration

Mentoring

Job description

## General Merchandising LeadApply: Dewitt, MI: Full time: Posted Today: R000703995As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community! **Meijer Rewards*** Weekly pay* Scheduling flexibility* Paid parental leave* Paid education assistance* Team member discount* Development programs for advancement and career growthPlease review the job profile below and apply today!Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets example for those in their department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence their peers to create a continued winning strategy.**What you’ll be doing:*** Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.* Communicating with team members and assigning daily work tasks.* Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.* Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.* Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.* Ensuring freshness of products by closely monitoring execution of rotation and dating policies.* Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.* Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.* Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.* Operating a register and cash handling when needed.* Operating powered equipment, where applicable.* Participating in period end inventories, where applicable, to help achieve goals.* May be required to act in Lead capacity in other departments throughout the store* This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.**What You Bring with You (Qualifications):*** Passion for customer service with total engagement that conveys approachability to customers and fellow team members.* Initiates interactions with customers and peers.* Excellent verbal and written communication* Retail or other customer service experience preferred* Creative thinking skills* Ability to influence others* Ability to quickly build rapport and gain customer confidence to create repeat business* Ability to lift, carry, push, pull, bend and twist while handling product* Experience executing plans* Positive influence to create a strong team environment.* A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.