General Merchandise Team Leader

Target; Stevensville (MD); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic General Merchandise Team Leader. This role offers an exciting opportunity to lead a team in delivering exceptional guest experiences while managing inventory and merchandising processes. You'll develop leadership skills, engage with guests, and ensure operational efficiency. With a focus on teamwork and problem-solving, this position is perfect for those who thrive in a fast-paced environment. Join a company that values its team members and offers comprehensive benefits to support your well-being and career growth.

Benefits

Comprehensive health benefits

401(k)

Employee discount

Paid vacation

Paid sick leave

Paid national holidays

Short-term disability

Long-term disability

Qualifications

• Ability to lead and communicate effectively in a fast-paced environment.
• Previous retail experience preferred but not required.

Responsibilities

• Execute daily workload to meet sales goals and engage guests.
• Lead team tasks like inventory management and merchandise setup.
• Collaborate with teams to ensure store readiness and safety.

Skills

Guest service

Team leadership

Inventory management

Communication

Problem-solving

Education

High school diploma or equivalent

Job description

The pay range per hour is $23.75 - $40.40.

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience, and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance, and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation. Find more benefits at https://corporate.target.com/careers/benefits.

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT GENERAL MERCHANDISE

Experts of operations, process, and efficiency who enable a consistent experience for our guests by ensuring product is set, merchandised, and available, accurately priced, and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all GM areas of the store. This team also leads inventory accuracy, merchandise setup, and pricing processes for all areas of the store. They may also lead Food & Beverage and Food Service, providing a fresh and food-safe experience. Experts enable efficient delivery of merchandise to our guests by owning pick, pack, and ship fulfillment work.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Team Leader can provide you with skills and experience in:

• Guest service fundamentals and experience building a guest-first culture on your team
• Retail business fundamentals including department sales trends, inventory management, guest shopping patterns, pricing, and promotions strategies
• Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency
• Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating, and retaining talent
• Coaching and training hourly team members to build a team with direction from your direct leader

As a GM Team Leader, a typical day will include responsibilities such as:

• Executing daily/weekly workload to deliver sales goals and guest engagement, including merchandising, pricing, setting and updating merchandise displays, sampling, promotions, and price changes
• Educating your team on operational procedures affecting inventory management, store profitability, and product availability
• Assessing reporting to identify gaps in GM processes and developing plans to resolve them with your leader's review and approval
• Being an expert in operations, accuracy, process, and efficiency
• Assisting with and leading daily tasks like receiving products, restocking shelves, organizing the backroom, and arranging merchandise
• Leading inventory accuracy, merchandise setup, and pricing processes
• Assigning daily tasks based on workload and guest traffic, ensuring alignment with business priorities
• Establishing clear goals and expectations, holding team members accountable
• Supporting fulfillment work like pick, pack, and ship, and assessing related reporting to improve processes
• Collaborating with teams and leaders to ensure store readiness
• Staying informed about trends and products to educate team members
• Evaluating candidates and developing a guest-centric team
• Working a schedule that includes early mornings, evenings, weekends, and holidays
• Supporting guest services, including cashier duties and digital fulfillment
• Demonstrating inclusivity, ethical conduct, safety, and security practices
• Leading safety culture, identifying hazards, and reporting incidents
• Supporting merchandise protection strategies
• Creating a welcoming environment and engaging with guests
• Following all safety and security procedures, including key carrier responsibilities
• Addressing emergency and compliance needs, and other duties as required

WHAT WE ARE LOOKING FOR

This may be the right job if:

• You enjoy interacting and helping others, including guests and team members
• You thrive in a fast-moving, active, and physically demanding role, with teamwork and problem-solving skills
• You are flexible with working hours, including nights, weekends, and holidays

Training will teach you everything you need to know, but you need:

• High school diploma or equivalent
• Age 18 or older
• Previous retail experience is preferred but not required
• Ability to lead, communicate effectively, work independently and in a team, prioritize tasks, and remain focused in a fast-paced environment
• A welcoming attitude, good communication skills, and reliability

Additional Expectations

• Access to all areas of the store as needed
• Ability to interpret instructions and reports accurately
• Handle cash register operations if needed
• Climb ladders, move merchandise, and work in varying temperatures and elements
• Maintain regular attendance and punctuality

Benefits eligibility details can be found at https://tgt.biz/BenefitsForYou_C.

Target provides reasonable accommodations during the application process upon request. For assistance, visit your nearest Target store or contact Guest Services at 1-800-440-0680.