General Manager03119 1709 Shepherd Rd

Domino's Franchise; Lakeland (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Opportunity for advancement

Flexible work environment

Job summary

A leading pizza delivery company in Lakeland, Florida, is hiring an assistant manager. The role involves overseeing store operations, ensuring customer service excellence, and managing costs. Ideal candidates should have strong leadership skills and the ability to multitask. Previous experience in customer service is preferred. Join a fun and flexible work environment with opportunities for career advancement.

Qualifications

• Ability to comprehend and follow written instructions.
• Valid driver's license with a safe driving record.
• Ability to lift and carry up to 50 pounds.

Responsibilities

• Manage operations during your shift including cost controls and inventory.
• Ensure compliance with policies and procedures.
• Provide excellent customer service and maintain store cleanliness.

Skills

Leadership

Multitasking

Customer Service

Basic Arithmetic

Tools

Calculator

Computer

Job description

Overview

ABOUT THE JOB

Domino's Pizza is hiring an assistant manager. It is a challenging role that requires leadership, judgment, math skills, and multitasking ability. The position offers opportunity for advancement within the company and a work environment that aims to be fun and flexible.

Job Requirements and Duties

• You are responsible for everything that happens during your shift, including cost controls, inventory control, cash control, and customer relations.
• Set the example and follow all policies and procedures 100% of the time, and expect the same from the crew.
• Staffing, paperwork, cost controls, cash control, food management, working to a schedule, maintaining image and adherence to standards, delivering great customer service, attendance and punctuality, transportation to/from work, store cleanliness, marketing, and profitability.

Advancement

Many team members began as delivery drivers and progressed to roles such as assistant manager, general manager, franchisee, or corporate operations.

Diversity

Our mission is to recognize and value the talents of all individuals and to create an environment where everyone can reach their highest potential.

Summary Statement

We take pride in our team and in Domino's Pizza. Our people come first, and being the best pizza delivery company requires exceptional team members working together.

General Job Duties For All Store Team Members

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, and walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility daily.

Training

Orientation and on-the-job training are provided.

Communication Skills

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

• Ability to perform basic arithmetic accurately and quickly (calculator may be used).
• Must be able to make correct monetary change.
• Verbal and written communication skills for taking and processing orders; eye-hand coordination for rapid and accurate movements.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map and locate delivery addresses.
• Navigate adverse delivery environments (multi-story buildings, private homes, other delivery sites) while carrying product.

Work Conditions

Exposure to varying weather conditions, in-store temperatures from 36 to 90+ degrees, food odors, cornmeal dust, cramped quarters, hot surfaces up to 500+ degrees, sharp edges and moving parts, and driving/delivering under varying conditions.

Sensing

• Visual and auditory awareness for communication and safety tasks.
• Depth and distance perception; ability to differentiate hot and cold surfaces; night driving vision.

Temperaments

Ability to direct activities, perform repetitive tasks, work alone or with others, work under stress, meet quality standards, interact with people, analyze data, and make decisions.

Qualifications

Additional information

Physical Requirements

• Standing: Most tasks are performed while standing; work surfaces typically 36"–48" high.
• Walking: Short distances; includes travel between store, delivery vehicle, and customer location.
• Sitting: Paperwork typically done at a desk.
• Lifting/Carrying: Handling ingredient cases up to 50 pounds; carrying pizzas, dough, and supplies; lifting from floor to shelves up to 72" high.
• Pushing/Pulling/Climbing: Move trays on dollies; occasional stairs or ladder use for maintenance or price changes; delivery may require multiple flights of stairs.
• Reaching: Frequent reaching above/below 72"; occasional reaching to scoop cornmeal, wash surfaces, or answer phones.
• Driving: Deliver pizzas within designated area; multiple deliveries per shift.
• Machines/Tools: Pencils/pens, computers, telephones, calculators, pizza cutter and peel, etc.

Requires Valid driver\'s license with a safe driving record and access to an insured vehicle for delivery.