General Manager - Willmar

Goodwill-Easter Seals of Minnesota; Willmar (MN); On-site; USD 71,000 - 100,000; Full time

Benefits offered by this job

PTO program

Health insurance

401(k) plan with employer match

Employee discount

Flexible hours

Job summary

Goodwill-Easter Seals Minnesota is seeking a General Manager to lead the Donated Goods Retail operation, drive sales, and align store activities with the organization's mission. The role requires strong leadership, training, and operational oversight to maximize performance.

You will manage staff development, budgets, and reporting while engaging the community and ensuring a safe, welcoming environment for customers and employees.

Qualifications

• 3-5 years of relevant experience required.
• Bachelor's or Associate degree preferred.

Responsibilities

• Oversee store operations to ensure efficiency and effectiveness.
• Lead talent management, training, and staffing needs.
• Manage store financials, reporting and business controls.
• Foster community involvement and customer education.
• Maintain a safe, welcoming environment for staff and customers.

Skills

Store Operations

Talent Management

People Management

Budget & Reporting

Customer Service

Strategic Thinking

Education

Bachelor's or Associate degree

Tools

Windows

Microsoft Office

Job description

Position Summary:

The General Manager is responsible for maximizing sales and revenues to meet Donated Goods Retail's commitment to the mission and values of Goodwill-Easter Seals MN. This position provides high-level leadership and guidance through development and training of store personnel and store operations.

Day in the life:

In a typical day, a General Manager can expect to…

• Store Operations: Ensure the retail store operates efficiently and effectively.
• Talent Management: Ensure store talent is trained and developed and manage store personnel needs.
• Store Business Management: Ensure financial and business control through reporting and communication.
• Services and Programs: Ensure continued community involvement and education around Goodwill-Easter Seals
• Safety: Help contribute to a safe, welcoming environment for employees and customers.

Job Pay & Perks:

• Pay range: $71,135 - $99,784 per year
• Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount!
• Work-life balance: every/other weekend rotation, no overnights or late closing shifts, and limited holiday hours
• GESMN retail locations are closed New Year's Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day!
• Opportunities for career development and advancement

Required Knowledge & Skills:

• Ability to communicate effectively with supervisors, employees and customers
• Proficient in Windows and Microsoft applications
• Ability to work independently and coordinate multiple projects simultaneously
• Excellent organizational and administrative skills with the ability to prioritize
• Strong attention to detail
• Strong analytical, problem solving and strategic thinking skills
• Strong people management and coaching skills
• Knowledge/expertise working with persons with disadvantages and/or disabilities and barriers to employment
• Ability to recruit high quality individuals and build a strong team
• Ability to handle sensitive and confidential information appropriately
• Ability and desire to provide excellent customer service
• Ability to interact with a diverse population in a human-services setting

Prior Experience & Education:

• 3-5 Years of relevant experience required
• Bachelor's or Associate degree preferred

About Us:

Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don't know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here.

Star Tribune Top Workplace 6 years running.

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.