Assistant Store Manager - Bloomington

Goodwill-Easter Seals of Minnesota; BLOOMINGTON (MN); On-site; USD 54,000 - 76,000; Full time

Benefits offered by this job

Flexible hours

Paid time off

Medical coverage

Dental coverage

Vision coverage

Life insurance

401(k) match

Employee discount

Job summary

Goodwill-Easter Seals Minnesota is seeking an Assistant Store Manager to lead daily store operations, drive donations, and maximize revenue while ensuring exceptional customer service and employee satisfaction.

You will supervise staff, coordinate training, monitor performance, and foster a safe, welcoming environment. This role emphasizes community involvement and adherence to organizational guidelines and mission values.

Qualifications

• Ability to communicate effectively with employees and customers.
• Proficient in Windows and Microsoft applications.
• Ability to work independently and coordinate multiple projects simultaneously.
• Excellent organizational and administrative skills with the ability to prioritize.
• Strong attention to detail.
• Strong analytical, problem solving and strategic thinking skills.
• Strong people management and coaching skills.
• Ability to recruit quality individuals.
• Strong conflict management skills.
• Ability to handle sensitive and confidential information appropriately.
• Ability and desire to provide excellent customer service.
• Ability to interact with a diverse population in a human-services setting.

Responsibilities

• Operational Excellence: Ensure the retail store runs efficiently and effectively.
• Talent Management: Ensure employees are trained and developed; manage store personnel needs
• Performance & Standards: Ensure financial and business control through reporting and communication.
• Services & Programs: Ensure continued community involvement and education around Goodwill-Easter Seals
• Safety: Help contribute to a safe, welcoming environment for employees and customers.

Skills

Communication

Windows & MS Office

Independent work

Organizational skills

Attention to detail

Analytical thinking

People management

Team building

Disability awareness

Recruiting

Conflict management

Confidential information handling

Customer service

Diversity & human-services experience

Education

Bachelor's or Associate degree

Job description

Position Summary

The Assistant Store Manager is responsible for maximizing donations to ensure sales and revenues are met by providing leadership and guidance to create a store environment focused on customer service and employee satisfaction, while executing store operations within organizational guidelines. Provides supervision and direction to employees while performing job duties in support of Goodwill-Easter Seals' mission and values.

Day in the life

• Operational Excellence: Ensure the retail store runs efficiently and effectively.
• Talent Management: Ensure employees are trained and developed; manage store personnel needs
• Performance & Standards: Ensure financial and business control through reporting and communication.
• Services & Programs: Ensure continued community involvement and education around Goodwill-Easter Seals
• Safety: Help contribute to a safe, welcoming environment for employees and customers.

Job Pay & Perks

• Pay range: $53,813 - $75,543 per year
• Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount!
• Work-life balance: every/other weekend rotation, no overnights or late closing shifts, and limited holiday hours
• GESMN retail locations are closed New Year's Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day!
• Opportunities for career development and advancement

About You

Required Knowledge & Skills

• Ability to communicate effectively with employees and customers
• Proficient in Windows and Microsoft applications
• Ability to work independently and coordinate multiple projects simultaneously
• Excellent organizational and administrative skills with the ability to prioritize
• Strong attention to detail
• Strong analytical, problem solving and strategic thinking skills
• Strong people management and coaching skills
• Ability to build a strong team
• Knowledge/expertise in working with persons with disadvantages and/or disabilities, as well as barriers to employment
• Ability to recruit quality individuals
• Strong conflict management skills
• Ability to handle sensitive and confidential information appropriately
• Ability and desire to provide excellent customer service
• Ability to interact with a diverse population in a human-services setting

Prior Experience & Education

• 3-5 Years of relevant experience required
• Bachelor's or Associate degree preferred

About Us

Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don't know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here.

Star Tribune Top Workplace 6 years running.

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.