General Manager - W209

Wendys; New Orleans (LA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee Discount

Meal Discounts

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Bonuses

Flexible Hours

Job summary

Wendy's in New Orleans seeks a Restaurant General Manager to lead the restaurant team, deliver exceptional guest experiences, and meet sales and operational goals. You will mentor managers, enforce standards, and ensure safe, high-quality food service.

The role emphasizes staff development, performance coaching, and maintaining a welcoming, efficient environment aligned with brand guidelines.

Qualifications

• Proven ability to lead a diverse team in a fast-paced environment.
• Strong focus on guest satisfaction and operational excellence.
• Ability to train and mentor staff to meet standards and goals.

Responsibilities

• Direct and motivate the restaurant management team to meet employee, guest, sales, and compliance goals.
• Oversee daily operations to ensure quality food, service, and safety standards.
• Implement brand standards, optimize shift coverage, and drive profitability.

Skills

Leadership

Customer Service

Team Building

Problem Solving

Education

Serv Safe Certification

Job description

Families come in all shapes and sizes, that includes the Wendy-s family. As the leader of the Restaurant Management Team, the Restaurant General Manager (RGM) has the same goal of taking care of our team, putting a smile on our customer-s faces, achieving sales goals, and delivering on operational metrics.

We are seeking career-minded, motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together to increase profits, provide superior service, and have a passion for being the best in the business.

As leaders and role models, our managers set the tone for the fun, family environment in our restaurants. Our managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. This position offers great incentives, benefits, and opportunities for advancement.

Many of our next-level leaders are promoted from the RGM ranks. If you are ready to build a career with us, we will encourage you to develop the right skills, provide the support you need, and give you the opportunity to step into new roles as they become available. There are more opportunities to advance than you can imagine.

• Career Growth - Wanna move up? We have opportunities to grow within and beyond our restaurants
• Competitive pay with Bonuses
• Flexible Hours and Schedule
• Perks - Employee Discount Program and discounts on Meals.
• Benefits: Medical, Dental and Vison Plan options; STD, LTD, and Life Insurance options; 401(k) with employer match.

• Create a service experience so good the guests can-t wait to come back to Wendy-s.
• You enjoy problem-solving and decision-making.
• Create a -Customer First- attitude with your team.
• You want to be a leader, and you-re committed to teaching and growing your team.
• A commitment to promoting proper procedures and a culture of food safety.
• Maintain the balance between providing a high-quality employee and guest experience, achieving operational metrics, and meeting financial goals.
• You must be willing and able to:
• Lead the management team to achieve our employee, customer, sales, and operational goals.
• Stand and move for most - if not all - of your shift.
• Use restaurant equipment such as a headset, register, or grill.
• Follow brand standards and guidelines to prepare great food, serve our customers, and maintain a clean restaurant that you-re proud to work in.
• Must have or be willing to obtain SERV Safe certification by the end of training.
• Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) occasionally for training and other tasks
• Must be 21 years of age or older
• For more information on specific equipment or job requirements, see the job description or talk to the hiring manager.
• HAZA Foods is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability or national origin. All resumes are held in confidence. Must be eligible to work in this country and pass a background investigation.

Location: 1301 St. Charles Ave., New Orleans, Louisiana 70130