General Manager Village

Century Mechanical Holdings; Chelmsford (MA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Century Mechanical Holdings seeks a General Manager with extensive residential HVAC experience to drive strategy, growth, and profitability. You will lead a high-performing team, coordinate with executive leadership, and oversee field operations, safety, and service delivery to ensure customer satisfaction.

The role emphasizes developing and implementing business plans, optimizing processes, and mentoring the operations team to achieve long-term success in the residential HVAC sector.

Qualifications

• Ten years of full-time management experience in residential HVAC
• Knowledge of residential HVAC methods, techniques, and codes
• Willingness to grow operationally and professionally

Responsibilities

• Oversee day-to-day production and interface with executive leadership, finance, field operations, safety, and project management
• Manage on-site progress and employee retention
• Oversee complete plumbing & HVAC service delivery and ensure adherence to budgets
• Recruit, interview, select, orient, train, coach and discipline the operations team as needed
• Develop and improve organizational management protocols, tools, and processes
• Collaborate with Ownership on long- and short-term growth plans
• Drive safety, quality, and profitability to meet company objectives
• Provide timely reports on operating conditions to Ownership
• Act as strategic partner on leadership team across sales, service, installation, and operations

Skills

Leadership

Strategic planning

Operations management

Team building

Budgeting

Communication

Education

Construction Management degree

Job description

Benefits:

• 401(k) matching


• Competitive salary


• Dental insurance


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance

HVAC INDUSTRY EXPERIENCE REQUIRED

As the General Manager, you will be responsible for driving the strategic growth and operational excellence of the company. This role demands a visionary leader with a proven track record in expanding market presence, increasing revenue, and enhancing profitability.

We are looking for a candidate that will develop and implement business strategies that foster innovation, optimize processes, and improve customer satisfaction. By leveraging your expertise in team leadership and market analysis, you will identify and capitalize on new business opportunities, ensuring sustainable growth and long-term success for the company. The General Manager will provide leadership, and vision to our team of high-performing Technicians.

Our ideal candidate has extensive residential Plumbing & HVAC experience, ideally having worked their way up through the ranks into a management role. We believe this trajectory helps develop a unique mix of business and management expertise, plus proficiency with the practices, policies, and procedures of the residential Plumbing & HVAC Industry.

Responsibilities:

• Responsible for the day-to-day production of the company from interfacing with executive leadership team, finance, management of field operations, supervision of safety & project management & on-site progress, and employee retention


• Oversee successful execution of all Plumbing & HVAC service


• Provide oversight and accountability, Managers are on track and within budget


• Supervise & mentor in the recruiting, interviewing, selecting, orientating, training, coaching and disciplining of the operations team as needed


• Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools


• Collaborate with Ownership on long & short-term plans for company growth


• Drive safety, quality and profitability to meet or exceed company objectives


• Provide timely, accurate and complete reports on the operating condition of the company to Ownership


• Act as a strategic partner on the leadership team and liaison among the sales, service, installation, and operations departments


• Work autonomously while ensuring Ownership expectations are readily met and exceeded.


• Foster a success-oriented, accountable environment within the company

Requirements

• Qualifications:


• Minimum of ten (10) years, verifiable full- time management experience in residential HVAC


• Working knowledge of residential HVAC methods, techniques & systems; as well as codes


• Professional degree preferably in Construction Management or equivalent desired but not required


• Must embrace being constantly challenged to grow and improve operationally and professionally


• Passion for and prior successful history of building high performing teams


• Strong Leadership skills with ability to build consensus and gain buy-in


• Demonstrate a willingness to take on new tasks with a general attitude that no task is too small or large, impossible, or cannot be improved


• Valid Driver's License and ability to pass pre-employment background check

We value diversity and welcome candidates of all backgrounds to apply.