General Manager - Truck Care

Love's Travel Stops; McPherson (KS); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

401(k) match

Medical insurance

Dental insurance

Vision insurance

Quarterly bonus

Profit sharing

Hiring immediately

Job summary

Love's Travel Stops in Kansas seeks a Truck Care General Manager to lead staff and operations in a high-volume truck care facility, driving sales, service quality, and safety.

You will supervise service advisors, manage inventory, scheduling, and training, while partnering with HR and leadership to ensure cash integrity and exceptional customer experiences.

Join a growing family-owned business with a long history, strong benefits, and opportunities for career development.

Qualifications

• 2+ years in retail or c-store management.
• 2+ years managing operations with annual sales of $2M+.
• 2+ years supervising and training 10+ employees.
• Excellent communication and customer-satisfaction focus.
• Strong organizational and multitasking abilities.
• Intermediate MS Office (Outlook, Word, Excel).

Responsibilities

• Ensure a safe, clean, and well-maintained location with exceptional service and merchandising.
• Drive sales through efficient ordering, stocking, inventory management.
• Manage task execution, safety practices, scheduling, cash integrity, and HR support.
• Train and develop team members to maximize customer service expectations.
• Interpret financial reports including profit and loss to drive business changes.
• Address customer feedback to improve the overall experience.

Skills

Communication

Customer service

Organizational skills

Microsoft Office

Physical stamina

Background checks

Job description

Benefits

• Fuel Your Growth with Love's - company funded tuition assistance


• Paid Time Off


• 401(k) - 100% match up to 5%


• Medical/Dental/Vision Insurance after 30-days


• Competitive Pay


• Career Development


• Quarterly Bonus Program


• Hiring Immediately


• Profit Sharing - Love's Shares

Welcome to Love's!

The Truck Care General Manager plays a key role in ensuring the smooth and efficient operation of our high-volume, multifaceted truck care facility. You will lead staff, including Service Advisors, to provide exceptional customer service, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the retail industry and ready to make a difference.

Job Functions

• Ensure a safe, clean, and well-maintained location in terms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.


• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.


• Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.


• Work alongside team members to train and develop in order to maximize customer service expectations.


• Understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities.


• Addressing customer feedback and working to improve the overall experience.

Experience

• 2+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management.


• 2+ years’ experience managing operations with annual sales volume of $2+ million


• 2+ years’ experience deciphering and impacting budgets and P&L statements


• 2+ years’ experience supervising and training 10+ employees

Skills And Demands

• Excellent communication and interpersonal skills with a customer satisfaction focus.


• Strong organizational and multitasking abilities with attention to detail.


• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.


• Frequent lifting/moving of items over 50 pounds or more.


• Ability to successfully complete a pre-employment background check, drug screen, and motor vehicle check.

Our Culture

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.