General Manager - Truck Care

Love's Travel Stops & Country Stores Inc.; Blytheville (AR); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Tuition assistance

PTO

401(k) match

Medical insurance

Competitive pay

Career development

Quarterly bonus

Immediate Hiring

Profit sharing

Job summary

Love's Travel Stops & Country Stores Inc. in Blytheville, AR is seeking a Truck Care General Manager to lead staff, including Service Advisors, and ensure smooth operation of a high-volume truck care facility.

You will drive sales, manage processes, and execute strategies to enhance customer service and efficiency. The role requires 2+ years in retail/restaurant/travel stop management, P&L experience, and staffing 10+ employees.

Qualifications

• 2+ years in retail, travel stop, or related management.
• 2+ years managing operations with $2M+ annual sales.
• 2+ years guiding budgets and P&L statements.
• 2+ years supervising and training 10+ employees.

Responsibilities

• Ensure a safe, clean, and well-maintained location with strong customer service.
• Drive product and service sales through efficient inventory and marketing.
• Oversee scheduling, cash handling, talent development, and HR support.
• Train staff to meet customer service expectations.
• Understand financial reporting to drive business changes.
• Address customer feedback to improve the experience.

Skills

Communication skills

Organizational skills

Multitasking

Customer focus

Tools

Microsoft Office

Outlook

Word

Excel

Job description

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Benefits:

• Fuel Your Growth with Love's - company funded tuition assistance
• Paid Time Off
• 401(k) - 100% match up to 5%
• Medical/Dental/Vision Insurance after 30-days
• Competitive Pay
• Career Development
• Quarterly Bonus Program
• Hiring Immediately
• Profit Sharing - Love’s Shares

Welcome to Love’s!

The Truck Care General Manager plays a key role in ensuring the smooth and efficient operation of our high-volume, multifaceted truck care facility. You will lead staff, including Service Advisors, to provide exceptional customer service, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the retail industry and ready to make a difference.

Job Functions:

• Ensure a safe, clean, and well-maintained location interms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
• Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.
• Work alongside team members to train and develop in order to maximize customer service expectations.
• Understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities.
• Addressing customer feedback and working to improve the overall experience.

Experience:

• 2+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management.
• 2+ years’ experience managing operations with annual sales volume of $2+ million
• 2+ years’ experience deciphering and impacting budgets and P&L statements
• 2+ years’ experience supervising and training 10+ employees

Skills and Demands:

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
• Frequent lifting/moving of items over 50 pounds or more.
• Ability to successfully complete a pre-employment background check, drug screen, and motor vehicle check.

Our Culture:

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.

Nearest Major Market:

Jonesboro

Nearest Secondary Market:

Memphis