General Manager Trainee Hanover

Tedeschi Food Shops; Hanover (MA); On-site; USD 20,664 - 27,552; Full time

Job summary

A family-owned convenience store chain in Massachusetts is seeking a General Manager Trainee. In this role, you will oversee various aspects of store operations, including hiring and training staff, ensuring compliance with company policies, and maintaining customer service levels. Ideal candidates should have a high school diploma and at least six months of retail experience, with strong communication and organizational skills. This position is hourly, requiring approximately 45 hours per week.

Qualifications

• Minimum six months experience in retail.
• Ability to solve problems effectively and in a timely manner.
• Must maintain confidentiality at all times.

Responsibilities

• Train on all aspects of the General Manager's position.
• Oversee store operations including scheduling and employee management.
• Ensure compliance with corporate policies.

Skills

Strong verbal and written communication skills

Strong organizational skills

Problem-solving ability

Education

High school diploma or equivalent

Job description

Job Summary: The General Manager Trainee will train on all aspects of the General Manager's position including: supervisory responsibilities for the overall direction, coordination, and evaluation of the store. Supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities within the store include interviewing, hiring and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.

Job Hours: Hourly position (45 hours/wk)

Specific Responsibilities:

• Plans and prepares work schedules for the store and assigns employees to specific duties to allow for optimum service levels for customer service, yet still adhering to payroll guidelines established by Division Manager.
• Enforces pricing policies on merchandise according to requirements for profitability of store operations as established by corporate policy.
• Coordinates sales promotion activities and prepares, or directs workers preparing merchandise and/or displays.
• Enforces all corporate policies in accordance with set guidelines.
• Supervises employees engaged in the operation of all aspects of the store, including the food service department, if applicable.
• Responsible for ordering, merchandising, store appearance including stocking, re-stocking and cleaning.
• Ensures compliance of employees with established security, sales, and record keeping procedures and practices.
• Answers customer's complaints or inquiries.
• Responsible for delegating duties to all employees.
• Must be a consistently good role model for the whole store.
• Needs to be accessible to all employees.
• Needs to pay attention to employee morale and attitudes and address all issues and concerns.

Job Specifications:

Minimum Education: High school diploma or equivalent.

Minimum Experience: Six months or more in retail.

Communication Skills: Strong verbal and written communication skills are required.

Organizational Responsibilities: Must have strong organizational skills relating to setting priorities and completing tasks.

Decision Making: Decision-making is required with frequent consultation with supervisor.

Problem Solving: Must possess the ability to solve problems effectively and in a timely manner. The scope of problems can be routine to complex.

Confidential: The General Manager Trainee must maintain the highest level of confidentiality at all times.

Job Environment: While performing the duties of this job, the employee is regularly required to stand, reach and lift. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

All your information will be kept confidential according to EEO guidelines.