General Manager Trainee -

Tedeschi Food Shops; Boston (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

Tedeschi Food Shops is looking for a General Manager Trainee to oversee store operations. This position involves training on all aspects of supervision, directing employee activities, and ensuring the store meets company policies and customer satisfaction.

The ideal candidate will possess strong communication and organizational skills, and a high school diploma. They must be able to solve problems effectively and work well in a retail environment that often requires lifting and moving items.

Qualifications

• Minimum six months or more in retail.
• Effective decision-making with consultation.
• Ability to maintain confidentiality.

Responsibilities

• Train on all aspects of the General Manager's position.
• Plan and prepare work schedules for the store.
• Supervise employees and ensure compliance with procedures.

Skills

Strong verbal and written communication skills

Strong organizational skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Job Description

Job Summary: The General Manager Trainee will train on all aspects of the General Manager's position including supervisory responsibilities for the overall direction, coordination, and evaluation of the store in accordance with the organization's policies and applicable laws. Responsibilities within the store include interviewing, hiring and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.

Job Hours: Hourly position (45 hours/wk)

Specific Responsibilities

• Plans and prepares work schedules for the store and assigns employees to specific duties to allow for optimum service levels for customer service, yet still adhering to payroll guidelines established by Division Manager.
• Enforces pricing policies on merchandise according to requirements for profitability of store operations as established by corporate policy.
• Coordinates sales promotion activities and prepares, or directs workers preparing merchandise and/or displays.
• Enforces all corporate policies in accordance with set guidelines.
• Supervises employees engaged in the operation of all aspects of the store, including the food service department, if applicable.
• Responsible for ordering, merchandising, store appearance including stocking, restocking and cleaning.
• Ensures compliance of employees with established security, sales, and record keeping procedures and practices.
• Answers customer's complaints or inquiries.
• Responsible for delegating duties to all employees.
• Must be a consistently good role model for the whole store.
• Needs to be accessible to all employees.
• Needs to pay attention to employee morale and attitudes and address all issues and concerns.

Qualifications

Minimum Education: High school diploma or equivalent.

Minimum Experience: Six months or more in retail.

Communication Skills: Strong verbal and written communications skills are required.

Organizational Responsibilities: Must have strong organizational skills relating to setting priorities and completing tasks.

Decision Making: Decision-making is required with frequent consultation with supervisor.

Problem Solving: Must possess the ability to solve problems effectively and in a timely manner. The scope of problems can be routine to complex.

Confidential: The General Manager Trainee must maintain the highest level of confidentiality at all times.

Job Environment: While performing the duties of this job, the employee is regularly required to stand, reach and lift. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.