General Manager - Tamarack Village

Gap Inc.; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Gap Inc. in New York seeks a General Manager to lead a store team toward a profitable business plan and exceptional customer service. You will translate the brand vision into store execution, drive sales, manage merchandising, and develop talent to deliver results.

You will forecast, schedule, control the budget, and enforce standards while fostering an inclusive environment and community involvement. Travel and flexible hours may be required.

Qualifications

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred
• Demonstrated ability to deliver results
• Ability to effectively communicate with customers and employees
• College degree preferred
• Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
• Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
• Ability to travel as required
• Business Acumen skills
• Established time management skills
• Strong planning and prioritization skills

Responsibilities

• Analyze results and identify opportunities with leadership to drive KPIs.
• Forecast and schedule to drive profitable sales.
• Manage store budget to support the P&L.
• Build productive teams through sourcing and development.
• Coach and provide performance feedback.
• Teach and train to build capabilities.
• Lead SOPs and initiatives execution.
• Create an inclusive environment.
• Maximize efficiencies and productivity.
• Perform Service Leader duties.
• Represent the brand and monitor competitors.
• Promote community involvement.
• Leverage OMNI to deliver a frictionless customer experience.
• Ensure compliance standards are met.

Skills

Leadership

Store ops

Forecasting

Budgeting

Coaching

Customer experience

Team development

Communication

Strategic thinking

Education

College degree preferred

Job description

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.

What You’ll Do

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators

• Drive profitable sales through forecasting and scheduling

• Manages store budget for daily operations in support of the P&L

• Builds highly productive teams through sourcing, selecting and developing people

• Accountable for team performance through coaching and feedback.

• Teaches and trains to build capabilities.

• Leads the implementation and execution of all Standard Operating Procedures and initiatives

• Creates an inclusive environment

• Implements action plans to maximize efficiencies and productivity

• Performs Service Leader duties

• Represents the brand and understands the competitors

• Promotes community involvement

• Leverages OMNI to deliver a frictionless customer experience

• Ensures all compliance standards are met

Who You Are

• 3-5 years of retail experience leading others

• College degree or equivalent experience preferred

• Demonstrated ability to deliver results

• Ability to effectively communicate with customers and employees

• College degree preferred

• Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.

• Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays

• Ability to travel as required

• Business Acumen skills

• Established time management skills

• Strong planning and prioritization skills