General Manager (supporting Canton, NC area)

Ultipro; Canton (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Unknown Restaurant in Canton, NC is seeking a General Manager to lead operations in the Canton area. You will model a guest-centric service culture and ensure a positive dining experience.

The role requires hiring and developing staff, managing budgets, implementing local restaurant marketing, and delivering strong financial results while enforcing safety and labor laws.

The position emphasizes leadership, integrity, and a commitment to guest satisfaction in a fast-paced dining environment.

Qualifications

• High school diploma or equivalent.
• 3 – 5 years in management position (preferably restaurant experience)
• Able to work a standard 47 ½ - 50 hour work week; able to work flexible hours necessary to manage and operate the restaurant effectively. Able to work the days and hours as designated (scheduled) by the General Manager or District Manager.
• Basic knowledge of computers.
• Financial/analytical aptitude including planning, budgeting, scheduling and P & L management.
• Organizational, planning and time management
• Good verbal and written communication skills.

Responsibilities

• Models guest-centric service environment and ensures a positive guest experience.
• Responds quickly to guest concerns.
• Hires quality people who demonstrate and ensure consistent guest satisfaction.
• Trains and empowers employees to deliver guest satisfaction.
• Evaluates employees to maintain guest satisfaction.
• Develops and executes the restaurant business plan including budgeting and staffing.
• Uses labor efficiently to meet budget.
• Responsible for financial results and marketing programs.
• Enforces labor laws and food safety and sanitation standards.
• Upholds company values; focuses on guest.

Skills

Communication skills

P&L management

Time management

Computer basics

Education

High school diploma or equivalent

Job description

General Manager (supporting Canton, NC area)

Job Category: Restaurants

Requisition Number: GENER004348

• Full-Time

Locations

Showing 1 location

Canton, NC 28716, USA

Description

Essential Functions:

Models and creates an environment in which the Guest is always right; ensures a positive Guest service experience.

Responds positively and quickly to Guest concerns.

Hires high quality people who demonstrate and ensure consistent Guest satisfaction.

Ensures all employees are trained and empowered to deliver total Guest satisfaction.

Evaluates each employee’s ability to maintain high levels of Guest satisfaction.

Continuously improves the skills, knowledge and morale of all employees.

Train, coach and provide regular performance feedback (positive and corrective)

Makes a continuous effort to maintain a fun and enjoyable working experience in the restaurant at all times.

Develops and executes the business plan (key elements include fiscal responsibilities, manpower planning and local restaurant marketing) for the restaurant.

Utilizes labor effectively to meet budget.

Responsible for financial results

Executes company-wide marketing programs

Enforces all labor laws (federal, state and local).

Upholds company food safety, food handling and sanitation requirements, to ensure the health and safety of our Guests and employees.

Models and encourages CKE shared values.

Is completely focused on and driven by the Guest.

Is of high personal integrity and treats all employees with honesty, respect and dignity.

Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance.

Qualifications - External

EDUCATION

High school diploma or equivalent.

EXPERIENCE

3 – 5 years in management position (preferably restaurant experience)

HOURS

Able to work a standard 47 ½ - 50 hour work week; able to work flexible hours necessary to manage and operate the restaurant effectively. Able to work the days and hours as designated (scheduled) by the General Manager or District Manager.

SKILLS & ABILITIES

Basic knowledge of computers.

Financial/analytical aptitude including planning, budgeting, scheduling and P & L management.

Organizational, planning and time management

Good verbal and written communication skills.

PHYSICAL ABILITIES:

Work long hours.

Stand for long periods of time.

Work around others in close quarters.

Move throughout the restaurant and observe restaurant operations and employee work performance.

Able to lift 50 – 75 pounds comfortably.

Work with various cleaning products.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.