General Manager

Ultipro; Clinton (SC); On-site; USD 52,000 - 78,000; Full time

Job summary

CKE Restaurants in Clinton, SC seeks a qualified restaurant manager to lead daily operations, uphold guest satisfaction, and model company values. You will hire and train staff, manage budgets and labor, ensure food safety and compliance, and execute local marketing plans while delivering exceptional guest experiences.

You will lead, coach and evaluate teams across shifts, optimize operations, and drive continuous improvement in service, quality and profitability for the restaurant.

Qualifications

• High school diploma or equivalent.
• 3–5 years in a management position (preferably restaurant experience).
• 47.5–50 hour work week with flexible scheduling as designated by GM or DM.
• Basic computer skills; financial/analytical aptitude including budgeting and P&L management.

Responsibilities

• Hire high quality people who demonstrate guest satisfaction.
• Train, coach and provide regular performance feedback.
• Maintain guest satisfaction and uphold total guest experience.
• Develop and execute the restaurant business plan and local marketing.
• Ensure labor is used effectively to meet budget and comply with labor laws and safety standards.

Skills

Basic computers

Budgeting

Planning

Communication

Education

High school diploma

Job description

Models and creates an environment in which the Guest is always right; ensures a positive Guest service experience.

Responds positively and quickly to Guest concerns.

Hires high quality people who demonstrate and ensure consistent Guest satisfaction.

Ensures all employees are trained and empowered to deliver total Guest satisfaction.

Evaluates each employee’s ability to maintain high levels of Guest satisfaction.

Continuously improves the skills, knowledge and morale of all employees.

Train, coach and provide regular performance feedback (positive and corrective)

Makes a continuous effort to maintain a fun and enjoyable working experience in the restaurant at all times.

Develops and executes the business plan (key elements include fiscal responsibilities, manpower planning and local restaurant marketing) for the restaurant.

Utilizes labor effectively to meet budget.

Responsible for financial results

Executes company-wide marketing programs

Enforces all labor laws (federal, state and local).

Upholds company food safety, food handling and sanitation requirements, to ensure the health and safety of our Guests and employees.

Models and encourages CKE shared values.

Is completely focused on and driven by the Guest.

Is of high personal integrity and treats all employees with honesty, respect and dignity.

Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance.

Qualifications - External

EDUCATION

High school diploma or equivalent.

EXPERIENCE

3 – 5 years in management position (preferably restaurant experience)

HOURS

Able to work a standard 47 ½ - 50 hour work week; able to work flexible hours necessary to manage and operate the restaurant effectively. Able to work the days and hours as designated (scheduled) by the General Manager or District Manager.

SKILLS & ABILITIES

Basic knowledge of computers.

Financial/analytical aptitude including planning, budgeting, scheduling and P & L management.

Organizational, planning and time management

Good verbal and written communication skills.

PHYSICAL ABILITIES:

Work long hours.

Stand for long periods of time.

Work around others in close quarters.

Move throughout the restaurant and observe restaurant operations and employee work performance.

Able to lift 50 – 75 pounds comfortably.

Work with various cleaning products.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.