General Manager - South Slope

Club Pilates - New York; New York (NY); On-site; USD 57,308,160 - 68,769,792; Full time

Benefits offered by this job

Commission paid on sales

Bonus opportunity

Unlimited growth potential within the

Job summary

Club Pilates - New York is seeking a Manager to oversee studio operations, drive revenue growth across memberships, retail, private training, and teacher training, and lead staff development. You will implement sales processes, generate leads, and manage vendor relationships to keep inventory accurate.

You will recruit and supervise instructors, train Sales Reps, and use ClubReady to produce revenue and attendance reports.

Qualifications

• 2+ years of fitness or relevant sales experience.
• Experience in the Fitness Industry preferred.
• Confident in generating personal sales and training Sales Reps in sales.
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training.
• Must be fluent in English and have excellent communication and strong interpersonal skills.
• Ability to excel in a fast changing, diverse environment.
• Strong organizational and data management abilities.

Responsibilities

• Lead generation including grass roots marketing and networking.
• Implement sales process to schedule prospects into Intro class.
• Membership sales.
• Manage staff schedule.
• Coordinate with vendors for inventory and product stocking.
• Supervise Sales Representatives.
• Hire/Manage instructors at the studio.
• Use ClubReady for revenue and attendance reporting.
• Review instructor evaluations by Master Trainers.
• Independently make high level customer service decisions.
• Collect outstanding dues.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and procedures.
• Schedule and participate in networking and studio promotions.
• Strategically manage marketing campaigns to generate leads for the studio.
• Other duties as assigned.

Skills

Fitness sales experience

Fitness industry experience

Sales coaching

Revenue streams management

English fluency

Interpersonal communication

Proficiency with ClubReady

Tools

ClubReady

Studio software

Job description

Company Overview

Born in San Diego in 2007, Club Pilates has expanded across the nation, bringing Pilates to hundreds of thousands of people. We serve up over eight million workouts each year to our dedicated members... and we're just getting started.

Pure to Joseph Pilates' original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.

We believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime.

Job Summary

The ideal Manager will oversee all Studio functionality including managing and growing multiple streams of revenue, new member acquisition and retention, and staff management and development.

Responsibilities and Duties

• Lead generation including grass roots marketing and networking
• Implement sales process to schedule prospects into Intro class
• Membership sales
• Manage staff schedule
• Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
• Supervise Sales Representatives
• Hire/Manage all instructors at the studio
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc
• Review instructor evaluations performed by Master Trainers
• Independently make decisions related to high level customer service
• Collect outstanding dues
• Maintain cleanliness and organization of the Pilates Studio
• Enforce Club Pilates policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio
• Any other duties as assigned

Qualifications and Skills

• 2+ years of fitness or relevant sales experience
• Experience in the Fitness Industry preferred
• Confident in generating personal sales and training Sales Reps in sales
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Ability to excel in a fast changing, diverse environment
• Ability to recognize areas of improvement and make changes using good judgement
• An affinity and passion for fitness
• Solid writing and grammar skills
• Highly organized, proficient in data management, ability to prioritize and meet deadlines
• Professional, punctual, reliable and neat
• Strong attention to detail and accuracy
• Trustworthy and ability to handle confidential information
• Ability to work harmoniously with co-workers, clients and the general public
• Proficiency with computers and Studio software

Benefits and Perks

• Base salary based on experience & performance: $20 to $24 per hour
• Commission paid on sales
• Opportunity for bonus, based on performance
• Unlimited growth potential within the company.