General Manager - South Bay Center

Gap Inc.; South Windsor (CT); Sur place; USD 80 000 - 110 000; Plein temps

Résumé du poste

Gap Inc in Connecticut is seeking a General Manager to lead a store team and drive a profitable business plan. You will ensure the store reaches key metrics and delivers a best-in-class customer experience by aligning brand vision with daily operations across Customer Operations, Merchandising, Product Operations, and talent development.

The role requires 3–5 years of retail leadership, a college degree (preferred), and strong communication.

Qualifications

• 3–5 years of retail experience leading others.
• Ability to forecast, schedule and drive store KPIs.
• Proven track record in delivering results in a fast-paced retail environment.
• Strong communication with customers and employees.

Responsabilités

• Analyzes results, identifies opportunities and drives KPIs with leadership.
• Forecasts and schedules to drive profitable sales.
• Manages store budget for daily operations in support of the P&L.
• Builds productive teams through sourcing, selecting and developing people.
• Coaches and gives feedback to improve performance.
• Trains to build capabilities and ensures SOP adherence.
• Leads omni-channel initiatives to deliver a frictionless customer experience.
• Ensures compliance standards are met.
• Represents the brand and understands local competition.
• Promotes community involvement.

Connaissances

Retail leadership

Communication skills

People management

Formation

Bachelor's degree or equivalent experience

Description du poste

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.

What You'll Do

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
• Drive profitable sales through forecasting and scheduling
• Manages store budget for daily operations in support of the P&L
• Builds highly productive teams through sourcing, selecting and developing people
• Accountable for team performance through coaching and feedback.
• Teaches and trains to build capabilities.
• Leads the implementation and execution of all Standard Operating Procedures and initiatives
• Creates an inclusive environment
• Implements action plans to maximize efficiencies and productivity
• Performs Service Leader duties
• Represents the brand and understands the competitors
• Promotes community involvement
• Leverages OMNI to deliver a frictionless customer experience
• Ensures all compliance standards are met

Who You Are

• 3-5 years of retail experience leading others
• College degree or equivalent experience preferred
• Demonstrated ability to deliver results
• Ability to effectively communicate with customers and employees
• College degree preferred
• Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
• Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
• Ability to travel as required
• Business Acumen skills
• Established time management skills
• Strong planning and prioritization skills