General Manager, Self-Storage Operations & Sales

Prime Storage Group; Fishers (IN); On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Paid holidays

Career advancement

Job summary

Prime Storage Group is seeking a General Manager to lead daily operations of self-storage facilities in Fishers, IN. You will handle rentals, truck sales, merchandise, and tenant relations while driving occupancy and security. The role emphasizes customer interactions, sales, and hands-on maintenance.

The position requires 2–4 years in a fast-paced, customer-facing environment; HS diploma or GED; strong communication and teamwork skills; ability to lift 50 lbs and learn POS systems.

Qualifications

• 2–4 years of relevant work experience in a fast-paced, customer-facing environment with profit & loss responsibility (unless recently graduated).
• High School diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work independently and as part of a team.
• Must be technically savvy with the ability to learn new applications and POS systems.
• Proficiency in Microsoft Outlook is required.
• Must be able to lift 50lbs and perform maintenance tasks daily.

Responsibilities

• Deliver excellent customer interactions in-person and over the phone to meet tenants' needs.
• Generate sales and maintain high occupancy through advertising and customer relations.
• Manage daily operations, including collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering storage solutions.
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities.
• Assist with auction preparations and maintain compassionate tenant communications.
• Maintain curb appeal and ensure the facility is clean, safe, and secure.
• Perform minor maintenance and other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Technical aptitude

Education

High School diploma or GED

Tools

POS systems

Microsoft Outlook

Job description

Prime Storage Group is seeking a General Manager to lead daily operations of self-storage facilities in Fishers, IN. You will handle rentals, truck sales, merchandise, and tenant relations while driving occupancy and security. The role emphasizes customer interactions, sales, and hands-on maintenance.

The position requires 2–4 years in a fast-paced, customer-facing environment; HS diploma or GED; strong communication and teamwork skills; ability to lift 50 lbs and learn POS systems.