General Manager (Sbarro)

Lv petroleum; Judsonia (AR); On-site; USD 42,000 - 54,000; Full time

Job summary

Lv petroleum is seeking an Assistant Manager to support daily restaurant operations, lead a strong team, and deliver an excellent guest experience in a fast-paced setting. You will work with the General Manager to supervise shifts, uphold quality standards, and ensure smooth service.

The role emphasizes coaching staff, managing opening/closing procedures, controlling costs, maintaining inventory, and partnering with local marketing to drive traffic.

Qualifications

• Leadership experience in restaurant or food service.
• Strong customer service and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with cost control, budgeting and inventory management.
• Proven problem-solving and attention to detail.
• Two to three years of leadership experience.

Responsibilities

• Assist the General Manager in day-to-day operations to ensure smooth service and standards.
• Support opening/closing procedures and ensure processes are followed.
• Recruit, train and onboard new team members with coaching.
• Supervise staff during shifts and delegate tasks effectively.
• Lead performance discussions to support growth and development.
• Deliver high guest satisfaction by monitoring quality and resolving issues.
• Assist with expenses, labor and inventory to support profitability.
• Track sales and payroll; maintain accurate inventory to reduce waste.
• Ensure health, safety and sanitation standards are met.
• Support local marketing efforts to drive traffic and sales.
• Maintain clear communication with the GM and team; identify improvements.

Skills

Leadership

Customer service

Communication

Cost control

Inventory management

Budgeting

Multitasking

Problem solving

Education

High school diploma or equivalent

College degree preferred

Job description

We are looking for a motivated and hands on Assistant Manager to support daily restaurant operations lead a strong team and deliver an excellent guest experience in a fast paced environment

What You Will Do

You will assist the General Manager in overseeing day to day operations ensuring service runs smoothly and efficiently while maintaining company standards for food quality cleanliness safety and overall guest experience You will also support opening and closing procedures and ensure all processes are followed consistently

You will help recruit train and onboard new team members while providing ongoing coaching and support You will supervise staff during shifts delegate tasks effectively and help create a positive team environment built on communication and collaboration You will also conduct performance discussions to support employee growth and development

You will play a key role in delivering a high level of customer satisfaction by monitoring food quality service and overall guest experience You will handle customer concerns professionally and work to resolve issues quickly while leading by example in all guest interactions

You will support the financial performance of the restaurant by helping manage expenses labor and inventory You will assist with tracking sales supporting payroll and maintaining accurate inventory levels to reduce waste and maximize profitability

You will ensure full compliance with all health safety and sanitation standards You will help enforce food safety procedures maintain cleanliness and ensure all equipment and facilities are operating properly

You will support local marketing and promotional efforts to drive traffic and increase sales You will help execute campaigns communicate promotions to guests and contribute to building strong community engagement

You will maintain clear communication with the General Manager and team members by providing updates on operations staff performance and overall business needs while helping identify opportunities for improvement

What We Are Looking For

• High school diploma or equivalent required college degree preferred
• Two to three years of leadership experience in restaurant or food service
• Strong leadership and team development skills
• Excellent customer service and communication skills
• Ability to manage multiple priorities in a fast paced environment
• Experience with cost control budgeting and inventory management
• Strong problem solving skills and attention to detail