General Manager - SafeSplash Swim School

SafeSplash Leander; Leander (TX); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

SafeSplash Leander in Leander, TX is seeking a dynamic General Manager to lead daily operations, drive enrollment growth, and build a high-performing team delivering an outstanding customer experience. This hands-on leadership role requires 3–5 years of management experience, the ability to manage schedules and budgets, and a commitment to safety and high service standards.

You’ll recruit and develop 15–25 instructors and front desk staff, partner with families, and help scale the business as

Qualifications

• 3–5 years of leadership or management experience in retail, hospitality, youth programs, recreation, fitness, or aquatics
• Proven experience managing and motivating hourly teams
• Strong customer service and operational management skills
• Comfortable with scheduling systems, team coordination, and local marketing initiatives
• Ability to work flexible hours, including evenings and weekends
• Ability to actively supervise pool deck operations and work in a warm pool environment

Responsibilities

• Drive student enrollment growth through local marketing, partnerships, community outreach, and internal sales initiatives
• Build strong relationships with families to maximize customer satisfaction and retention
• Oversee scheduling, staffing, and operational efficiency to optimize class capacity and profitability
• Manage facility-level labor costs and operational expenses
• Recruit, hire, onboard, train, and manage a team of 15–25 swim instructors and front desk staff
• Create a positive, energetic, and accountable workplace culture
• Provide ongoing coaching and performance feedback to maintain exceptional lesson quality and safety standards
• Lead by example both on the pool deck and in daily operations
• Ensure the facility remains clean, safe, and welcoming for all families
• Maintain compliance with health regulations, SafeSplash operational standards, and emergency procedures
• Support pool operations, certifications, and staff readiness as needed
• Step in operationally when necessary to support lessons or customer experience

Skills

Leadership

Customer service

Operations management

Scheduling

Team coordination

People leadership

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Employee discounts

Job Type:

Full-Time | On-Site

Location:

Leander, TX

Schedule:

Requires afternoon, evening, and weekend flexibility

Reports To:

Franchise Owner

About SafeSplash

At SafeSplash, we believe every child deserves the opportunity to build water safety skills and confidence in the water. Our brand-new Leander facility offers exceptional swim instruction in a fun, safe, and family-focused environment.

We are seeking a dynamic General Manager to lead daily operations, drive growth, and build a high-performing team that delivers an outstanding customer experience.

This hands‑on leadership role is ideal for someone who thrives in a fast‑paced environment, enjoys developing teams, and wants to help grow a business that teaches life‑saving skills.

What You’ll Do

Business Growth & Community Engagement

• Drive student enrollment growth through local marketing, partnerships, community outreach, and internal sales initiatives
• Build strong relationships with families to maximize customer satisfaction and retention
• Oversee scheduling, staffing, and operational efficiency to optimize class capacity and profitability
• Manage facility‑level labor costs and operational expenses

Team Leadership & Staff Development

• Recruit, hire, onboard, train, and manage a team of 15–25 swim instructors and front desk staff
• Create a positive, energetic, and accountable workplace culture
• Provide ongoing coaching and performance feedback to maintain exceptional lesson quality and safety standards
• Lead by example both on the pool deck and in daily operations

Facility Operations & Safety

• Ensure the facility remains clean, safe, and welcoming for all families
• Maintain compliance with health regulations, SafeSplash operational standards, and emergency procedures
• Support pool operations, certifications, and staff readiness as needed
• Step in operationally when necessary to support lessons or customer experience

What We’re Looking For

Required Qualifications

• 3–5 years of leadership or management experience in retail, hospitality, youth programs, recreation, fitness, or aquatics
• Proven experience managing and motivating hourly teams
• Strong customer service and operational management skills
• Comfortable with scheduling systems, team coordination, and local marketing initiatives
• Ability to work flexible hours, including evenings and weekends
• Ability to actively supervise pool deck operations and work in a warm pool environment

Preferred Qualifications

• Experience in aquatics, swim schools, youth sports, or recreation facilities
• Experience managing a high‑volume customer‑facing business
• Certified Pool Operator (CPO), Lifeguard, or CPR/AED certifications preferred (or willingness to obtain within 30 days)

Compensation & Benefits

• Base Salary: $52,000–$60,000 annually
• Quarterly or monthly performance bonus opportunities tied to enrollment growth, retention, and operational goals
• Career advancement opportunities as the organization expands
• Professional development and leadership training
• Complimentary swim lessons for immediate family members
• Health insurance and 401(k) match after one year of employment, with earlier eligibility negotiable for the right candidate

Hiring Timeline

• Looking to start from January prior to grand opening
• Training begins January 2027

Why Join Us?

As General Manager, you’ll build and lead a growing business that makes a meaningful impact in the community every day.

If you are an energetic leader who enjoys developing teams, driving growth, and creating exceptional customer experiences, we'd love to meet you.

Employment Type:

FULL_TIME