General Manager - Retail

Ashley | The Wellsville Group; Cleveland (OH); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

401(k) with match

Home furnishings discounts

Job summary

The Wellsville Group in Cleveland is seeking a General Manager who leads the showroom, drives sales, and mentors a team of Home Furnishing Consultants and store leadership to deliver a 5-star customer experience.

This role blends floor leadership with people development, accountability, and culture-building—guiding performance, scheduling, and collaboration to keep the team motivated and guests loyal.

Qualifications

• Retail leadership experience required
• Strong leadership and coaching能力
• Excellent communication and collaboration on the sales floor

Responsibilities

• Drive top-line performance and operational excellence.
• Develop future leaders and succession bench.
• Reinforce company values, strategies, and standards.
• Create a workplace where people feel supported, challenged, and proud to belong

Skills

Retail leadership

People management

Coaching

Communication skills

Adaptability

Time management

MS Office

Collaboration tools

High school diploma

Store leadership experience

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

At The Wellsville Group, we believe great stores are built by great leaders. As a General Manager, you are the heartbeat—setting the tone, driving performance, and creating an environment where both guests and team members thrive.

This role is ideal for a leader who loves being on the sales floor, developing people, and building a high-performance culture rooted in accountability, trust, and fun. You’ll oversee the showroom, leading a team of Home Furnishing Consultants and store leadership to deliver strong sales results and a true 5-star customer experience.

Who We’re Looking For

We’re searching for a confident, people-first leader who:

• Thrives in a fast-paced retail environment and leads from the front
• Builds engaged, high-performing teams through hiring, coaching, and development
• Is energized by being present on the sales floor and influencing the customer experience in real time
• Creates clarity around expectations, performance, and company initiatives
• Holds themselves and others accountable while fostering a positive, supportive culture

You understand that results come from people—and you’re passionate about helping others grow, succeed, and perform at a high level.

Why This Role Matters

Role

As the General Manager, you are the captain of the ship. Your leadership directly impacts sales performance, team engagement, and the overall success of the showroom. You play a critical role in:

• Driving top-line performance and operational excellence
• Developing future leaders and building a strong succession bench
• Reinforcing company values, strategies, and standards
• Creating a workplace where people feel supported, challenged, and proud to belong

Your presence on the sales floor, commitment to coaching, and ability to read and react to business trends are what separate good stores from great ones.

What You Bring

• Retail leadership experience required; General Manager experience strongly preferred
• Proven ability to drive results through people, coaching, and accountability
• Strong communication skills and comfort leading teams and meetings
• Ability to adapt quickly in a dynamic, fast-paced environment
• Solid organizational and time-management skills
• Comfort using Microsoft Office and modern collaboration tools
• High School Diploma or equivalent required
• Previous store-level retail leadership experience required

Why It’s Worth It

• Pay That Delivers: This position offers a base salary of $65,000–$70,000 with a significant performance-based bonus opportunity of $23,000–$40,000 annually. Our compensation structure is designed to reward leaders who drive results, build strong teams, and deliver an exceptional customer experience.
• Solid Benefits: Health, dental, vision, PTO, and 401(k) with match
• Employee Perks: Killer discounts on our home furnishings
• Growth Potential: We promote from within—your next step is here
• Team Support: Work with pros who’ve got your back

Why Join The Wellsville Group?

We’re committed to developing leaders, promoting from within, and creating a culture where accountability and care go hand in hand. If you’re a driven retail leader ready to make a meaningful impact in the Cleveland market and lead a team to success—we’d love to connect.

Compensation details:

65000-110000 Yearly Salary