General Manager-QSR

marcjaxllc; United States; On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Bonus

Career progression

Job summary

marcjaxllc is seeking a General Manager for a high-volume Dunkin' location in the Chicago South Suburbs. You will oversee sales, guest experience, and daily operations, building a strong, energetic team and driving business results.

The role offers a clear path to multi-unit leadership with bonus potential and growth opportunities as new stores open in the area.

Qualifications

• 2+ years leading a team in a fast-paced, high-volume environment.
• Proven track record of managing 15+ staff and hitting targets.
• Strong communication, scheduling, and cost-control abilities.

Responsibilities

• Run a high-energy Dunkin' restaurant, focusing on sales and guest experience.
• Lead, hire, and mentor a 15–17 person crew.
• Own inventory, costs, cash, and P&L; hit targets.
• Maintain brand standards, food safety, and cleanliness across dayparts.
• Coach shift leaders for promotions and future openings.
• Directly communicate decisions with ownership, not via a ticket queue.

Skills

Team leadership

Cost control

Operational excellence

Communication

Scheduling

Job description

Tinley Park, United States | Posted on 08/05/2026

General Manager – Dunkin' (Chicago South Suburbs) Location: Tinley Park / Orland Park, IL Compensation: $60,000–$65,000/year plus bonus

Runs on Dunkin'? We run on YOU.

We're a family-owned Dunkin' crew (some spots double as Dunkin' / Baskin-Robbins — coffee rush by day, ice cream party by night ?) growing fast across Chicago's South Suburbs. 5 stores open, 3 more on the way, next one opening in about 6 weeks. Our stores move — $30K a week in sales — but we still run like a family, not a faceless corporation. No red tape. No 12 layers of approval. Just fast decisions and people who actually know your name.

We're looking for a General Manager who can run a high-volume store like a well-oiled (and well-caffeinated) machine — and who wants more than just a job. Get in now, grow the bench, and help us build the next 3 stores. GM today, multi-unit leader tomorrow? Very possible here.

What You'll Actually Be Doing

• Running the show at a high-energy Dunkin' (or Dunkin'/Baskin-Robbins) restaurant — sales, guest experience, the whole vibe
• Leading, hiring, and mentoring a crew of 15–17 people you'll actually enjoy showing up for
• Owning the numbers — inventory, costs, cash, P&L — and hitting your targets
• Keeping brand standards, food safety, and cleanliness on point across every daypart
• Coaching up your shift leaders so they're ready for the next opening (yes, that could be a promotion for them — and for you)
• Talking directly to ownership when you need a decision — not a ticket queue

What You Bring

• 2+ years leading a team in QSR, retail, or another fast-paced, high-volume gig
• A track record of running a tight ship with 15+ people and real numbers to hit
• Solid communication, scheduling, and cost-control chops
• Early-riser energy and a love of a busy, high-five-worthy shift
• Ambition — this role has a real path to multi-unit leadership as we keep opening stores
• Reliable ride to our South Suburbs Chicago locations (Tinley Park, Orland Park, and around)

Why You'll Actually Like It Here

$60K–$65K salary plus bonus — real money for real leadership

Ground-floor growth story: 3 new stores incoming, promotions built right in