General Manager-QSR

marcjaxllc; Tinley Park (IL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Bonus

Promotion opportunities

Job summary

Dunkin' (Chicago South Suburbs) in Tinley Park, IL is seeking a General Manager to run a high-energy, high-volume Dunkin' restaurant with 15–17 crew members and strong P&L ownership.

You'll lead hiring, operations, and guest experience while positioning the unit for multi-store growth as the company opens new locations in the suburbs. The role offers a competitive $60K–$65K base salary plus bonus and a clear path to leadership expansion.

Qualifications

• 2+ years leading a team in QSR, retail, or another fast-paced, high-volume gig.
• Track record of running a tight ship with 15+ people and real numbers to hit.
• Solid communication, scheduling, and cost-control chops.

Responsibilities

• Running the show at a high-energy Dunkin' (or Dunkin'/Baskin-Robbins) restaurant — sales, guest experience, the whole vibe
• Leading, hiring, and mentoring a crew of 15–17 people you'll actually enjoy showing up for
• Owning the numbers — inventory, costs, cash, P&L — and hitting your targets
• Keeping brand standards, food safety, and cleanliness on point across every daypart
• Coaching up your shift leaders so they're ready for the next opening (yes, that could be a promotion for them — and for you)
• Talking directly to ownership when you need a decision — not a ticket queue

Skills

Team leadership

Hiring

Cost control

Communication

Scheduling

Job description

Tinley Park, United States | Posted on 08/05/2026

General Manager – Dunkin' (Chicago South Suburbs) Location: Tinley Park / Orland Park, IL Compensation: $60,000–$65,000/year plus bonus

Runs on Dunkin'? We run on YOU.

We're a family-owned Dunkin' crew (some spots double as Dunkin' / Baskin-Robbins — coffee rush by day, ice cream party by night ?) growing fast across Chicago's South Suburbs. 5 stores open, 3 more on the way, next one opening in about 6 weeks. Our stores move — $30K a week in sales — but we still run like a family, not a faceless corporation. No red tape. No 12 layers of approval. Just fast decisions and people who actually know your name.

We're looking for a General Manager who can run a high-volume store like a well-oiled (and well-caffeinated) machine — and who wants more than just a job. Get in now, grow the bench, and help us build the next 3 stores. GM today, multi-unit leader tomorrow? Very possible here.

What You'll Actually Be Doing

• Running the show at a high-energy Dunkin' (or Dunkin'/Baskin-Robbins) restaurant — sales, guest experience, the whole vibe
• Leading, hiring, and mentoring a crew of 15–17 people you'll actually enjoy showing up for
• Owning the numbers — inventory, costs, cash, P&L — and hitting your targets
• Keeping brand standards, food safety, and cleanliness on point across every daypart
• Coaching up your shift leaders so they're ready for the next opening (yes, that could be a promotion for them — and for you)
• Talking directly to ownership when you need a decision — not a ticket queue

What You Bring

• 2+ years leading a team in QSR, retail, or another fast-paced, high-volume gig
• A track record of running a tight ship with 15+ people and real numbers to hit
• Solid communication, scheduling, and cost-control chops
• Early-riser energy and a love of a busy, high-five-worthy shift
• Ambition — this role has a real path to multi-unit leadership as we keep opening stores
• Reliable ride to our South Suburbs Chicago locations (Tinley Park, Orland Park, and around)

Why You'll Actually Like It Here

• $60K–$65K salary plus bonus — real money for real leadership
• Ground-floor growth story: 3 new stores incoming, promotions built right in