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Une entreprise en pleine croissance recherche un gérant général pour son établissement. Vous serez responsable de l'ensemble des opérations pour garantir une satisfaction optimale des clients et améliorer la réputation de l'hôtel. Avec des compétences en communication et en leadership, vous influencerez positivement les performances financières et le service client.
Looking to join a growth-oriented company with an engaging work culture? The general manager of the hotel property is responsible for overseeing the lodging facility to ensure excellent guest satisfaction and enhance the facility’s reputation among travelers.
The role involves managing the overall operations of the property, along with staff and service management. The successful candidate should demonstrate excellent organizational, communication, and leadership skills, with the ability to positively impact the hotel by meeting financial and customer service goals.
Responsibilities include overseeing all daily hotel operations to guarantee an outstanding guest experience. This includes managing hotel services such as franchise and brand compliance, engaging staff, vendors, and stakeholders, and building and maintaining relationships with customers, staff, vendors, and stakeholders. Key tasks involve front desk management, housekeeping, maintenance, budgeting, revenue management, team building, and employee development. Candidates should showcase leadership skills, dynamic problem-solving abilities, awareness of economic trends, and the capability to develop marketing strategies to promote hotel services.
A successful candidate should hold a bachelor’s degree in hotel management or business management; equivalent experience is also acceptable.