General Manager, Prada Beverly Center

Prada Group; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

A prestigious luxury brand in Los Angeles is seeking a General Manager for Prada Beverly Center. The ideal candidate will be responsible for driving sales and delivering exceptional client experiences while managing a diverse team. Key responsibilities include maximizing store performance, fostering client relationships, and ensuring successful store operations. Candidates should possess strong leadership skills and a background in luxury retail. Positions offers full-time employment in a creative environment committed to diversity and inclusion.

Qualifications

• Mid-Senior level management experience in retail.
• Experience in luxury goods or fashion is preferred.
• Proven ability to improve store performance and exceed KPIs.

Responsibilities

• Drive and maximize sales performances.
• Foster a Client centric mindset by developing solid Client relationships.
• Promote an entrepreneurial and team spirit within the store.

Skills

Business driven

Leadership and team management

Ability to motivate and persuade people

Market and product knowledge/passion

Client welcoming ability

Organized and detail oriented

Education

Business/Retail Management degree or equivalent

Job description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

General Manager, Prada Beverly Center

Job Purpose

To be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance. To guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets. To manage and coach the store team and to ensure succession plans and internal growth.

Responsibilities

Business

• Drive and maximize sales performances.
• Propose and develop business plans.
• Drive the store team to exceed their KPIs.
• Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.
• Be present on the sales floor, ensuring a proper approach and service to the Clients.
• Foster the Omni Channel development through the team.
• Meet the store-operating budget, controlling store expenses.

Customer

• Foster a Client centric mindset by developing and maintaining solid Client relationships.
• Guarantee an excellent Client satisfaction and the highest level of Client service.
• Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.
• Foster a strong private appointment culture.

Team

• Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.
• Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures.
• The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.

Retail

• Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
• Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.
• Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.
• Ensure synergy and cooperation between front and back of house.
• Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.

Events

• Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.

Knowledge and Skills

• Business driven
• Leadership and team management
• Ability to motivate and persuade people
• Natural ability to welcome our client
• Confident, enthusiastic and positive
• Mature and assertive
• Organized and detail oriented
• Market and product knowledge/passion
• Business/Retail Management degree or equivalent is a plus
• Interest in luxury/fashion, art and design
• English is a must other languages are a plus

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Retail Luxury Goods and Jewelry and Retail

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.