General Manager | Portland Regional Application

Swickard Auto Group; Portland (OR); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Insurance: medical, dental, vision, L&

Life and pet insurance

401k plan

Paid Holidays

PTO

Disability coverage

Job summary

Swickard Auto Group is seeking a General Manager for the Portland Area to oversee dealership operations, drive profitability, and ensure customer satisfaction. The role requires strong leadership, financial acumen, and deep automotive industry knowledge.

The GM will develop business plans, lead a high-performing team, manage sales, service, and inventory, and work with marketing to attract customers while maintaining regulatory compliance and a competitive hospitality standard.

Qualifications

• Bachelor's degree in business administration or related field required.
• 5+ years as a General Sales Manager or 3+ years as a General Manager at a franchise dealership with a track record of success.
• Strong leadership, interpersonal skills, and communication abilities.
• Knowledge of automotive industry trends and best practices.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Develop and implement annual business plans and budgets to drive profitability.
• Monitor and analyze financial performance across sales, service, margins, and expenses.
• Implement cost-saving strategies to improve profitability.
• Set and achieve sales goals for new and used vehicles; oversee sales team and coach staff.
• Manage inventory levels to optimize sales and minimize costs.
• Ensure exceptional customer satisfaction throughout the sales and service process.
• Develop a positive work environment and manage employee performance.
• Ensure compliance with laws and industry standards; maintain documentation.
• Collaborate with marketing to attract new customers.

Skills

Leadership

Interpersonal skills

Written & verbal communication

Negotiation

Financial acumen

Analytical skills

Automotive industry knowledge

Pressure management

Positive attitude

Education

Bachelor's degree in business administration

Job description

All Jobs > General Manager | Portland Regional Application

General Manager | Portland Regional Application

Portland Area, OR

**This is a general application for Swickard Auto Group's Portland Area locations for candidates who are flexible based on location/brand availability**

• Experience required: 5+ years of experience as a General Sales Manager or 3+ years as a General Manager at a franchise dealership with a track record of success.
• Luxury brand experience a plus

The General Manager is responsible for overseeing all aspects of a dealership's operations, ensuring profitability, customer satisfaction, and compliance with industry standards. This role requires strong leadership, business acumen, and a deep understanding of the automotive industry.

Responsibilities:

Financial Performance:

• Develop and implement annual business plans and budgets.
• Monitor and analyze financial performance, including sales & service, profit margins, and expenses.
• Implement cost-saving measures and strategies to improve profitability.

Sales Operations:

• Set and achieve sales goals for new and used vehicles.
• Oversee the sales team, providing training, coaching, and motivation.
• Manage inventory levels to optimize sales and minimize costs.

Customer Service:

• Ensure exceptional customer satisfaction throughout the entire sales and service process.
• Resolve customer complaints and address issues promptly.
• Implement customer loyalty programs and initiatives.

Human Management:

• Develop and maintain a positive work environment.
• Manage employee performance and address disciplinary issues.
• Recruit, train, and manage a high-performing team.

Compliance:

• Ensure compliance with all applicable laws, regulations, and industry standards.
• Maintain accurate records and documentation.
• Manage relationships with manufacturers and suppliers.

Marketing and Branding:

• In conjunction with the marketing team, develop and implement effective marketing strategies to attract new customers.

Qualifications:

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Bachelor's degree in business administration or a related field.
• 5+ years of experience as a General Sales Manager or 3+ years as a General Manager at a franchise dealership with a track record of success.
• Strong leadership and interpersonal skills.
• Excellent written and verbal communication skills and negotiation abilities.
• Strong financial acumen and analytical skills.
• Knowledge of automotive industry trends and best practices.
• Ability to work under pressure and meet deadlines.
• Outgoing, and positive attitude
• Certifications in automotive management or sales a plus.

Physical Requirements

• Sitting: The majority of the workday is spent sitting at a desk, using a computer and phone.
• Standing and Walking: There may be times when the general manager needs to stand, walk around the dealership, or attend meetings.
• Reaching and Bending: The manager may need to reach for files, supplies, or equipment.
• Lifting: Occasionally, there might be a need to lift or move documents, supplies, or equipment.

Benefits of Working at Swickard:

• Career Path –Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Ongoing training and support
• Opportunities for continued personal and professional growth.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

Competitive benefits package:

• Insurance: medical, dental, vision, life and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO

About Us:

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We’re a hospitality company that happens to sell cars, parts, and service.
• We are a team. Everyone plays a role in our success.
• Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?