General Manager - PDX

Jetson Home Inc.; Tualatin (OR); Presencial; USD 140.000 - 165.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance 85% paid by Jetson

Dental, Vision & Life Insurance fully–

Parental Leave Top Up

Education Support

Equity (Options)

401k program

15 Days PTO

Holidays

Fully Paid Company closure Dec 24–Jan

U.S. Roles info and recruitmentaccomm

Descripción de la vacante

Jetson Home Inc. in Greater Portland seeks a General Manager to oversee all branch operations in the new market. This blank canvas role requires building and leading a residential HVAC and electrical team, developing a playbook, and owning the P&L from day one.

You will hire, train, and manage field technicians, manage vendor relationships, ensure safety and compliance, partner with utilities, and report performance to HQ. Equity and strong benefits are offered.

Formación

• Minimum 5+ years leading field teams in home services.
• Experience with P&L responsibility preferred.
• Strong recruiting, onboarding, and coaching skills.
• Ability to build and scale operations from scratch.
• Familiarity with safety standards (OSHA, LOTO).

Responsabilidades

• Oversee daily branch operations in Greater Portland (Tualatin).
• Build and lead HVAC technicians, electricians, coordinators, staff.
• Hire top talent and uphold Jetson values.
• Develop strategic business plans and manage budgets.
• Partner with utilities and contractors for local market.
• Provide regular financial and operational reports.

Conocimientos

Field leadership

Team building

P&L management

Hiring and onboarding

Strategic planning

Communication skills

Data-driven decisions

Customer service excellence

OSHA compliance

Travel & driving

Educación

Bachelor’s degree preferred

CCB license preferred

Herramientas

CRM systems

Google Workspace

Business software

Descripción del empleo

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company — making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity

We are searching for a General Manager to oversee all aspects of branch operations in our new Greater Portland market. This is a blank canvas with no team, no installs, and no local presence yet. The GM will build and lead a team of residential HVAC & electrical professionals, develop strategic business plans, ensure operational efficiency, and uphold high standards of customer service and compliance. You will own the P&L, write the playbook, and lead from the front from day one.

What You'll Do

• Oversee daily operations of the Jetson Tualatin, Oregon branch including scheduling, installations, service calls, quality control, and safety compliance
• Build and lead a high-performing team of HVAC technicians, electricians, project coordinators, and administrative staff from the ground up
• Be on the ground every day leading from the front, upholding Jetson culture, and ensuring we are attracting and hiring top players who exemplify Jetson values
• Lead, mentor, and develop your field force of technicians and staff to deliver the best customer experience in the business
• Manage vendor and subcontractor relationships, holding partners accountable to quality and performance expectations
• Establish local partnerships with utilities, contractors, and community organizations to drive brand awareness and customer acquisition
• Gather market insights and manage local regulatory, permitting, and compliance matters including Maryland contractor licensing requirements
• Work closely with HQ teams across Sales, Marketing, Supply Chain, Product, Engineering, and Customer Success to improve products, enhance customer experiences, and align on strategic goals
• Use data and KPIs to drive continuous improvement and align with corporate goals
• Provide regular financial and operational reports to the executive team

What You'll Bring

• Direct experience leading a field force of technicians, installers, or skilled trades workers in a home services or field service environment
• Preference given to Current CCB license holder
• Entrepreneurial mindset with experience running a business or division with full P&L responsibility
• Proven track record of building and developing high-performing teams from scratch including recruiting, onboarding, coaching, and holding people accountable
• Modern leadership and team management skills with a demonstrated track record of success
• Exceptional problem-solving, decision-making, and communication skills
• Proficiency in business software, CRM systems, and Google Workspace
• Experience with modern tools including AI to automate and improve daily operations
• Follows OSHA Electrical Standard
• Follows the Occupational Safety and Health Administration's (OSHA) Lockout/Tagout (LOTO) standard
• Background in HVAC, electrical, plumbing, or adjacent residential home improvement
• HVACR Master Contractor License is preferred
• Bachelor's degree in Business Administration, Engineering, or a related field preferred but not required
• Valid driver's license and ability to travel within the service area

Job Type: Full-time, Permanent

Pay: $140,000 - $165,000 per annum

Health Insurance premium 85% paid by Jetson

Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson

Parental Leave Top Up

Education Support

Equity (Options)

401k program

15 Days PTO

Holidays

Fully Paid Company closure from Dec 24th through Jan 1st.

Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!

U.S. Roles Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.

Canada Roles Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.