General Manager - PDX

Jetson Home; Portland (OR); On-site; USD 140,000 - 165,000; Full time

Benefits offered by this job

Health insurance

Dental & vision insurance

Life insurance

Parental leave top-up

Education support

Equity options

401k program

Paid time off 15 days

Holidays

Company closure Dec 24–Jan 1

Job summary

Jetson is seeking a General Manager to oversee the Greater Portland branch. You will build and lead a residential HVAC/electrical field team from scratch, own the P&L, and develop the local playbook to scale operations, safety, and customer experience.

You will collaborate with HQ teams to align strategic goals, manage vendor relationships, and drive market growth while upholding Jetson values and culture.

Qualifications

• Direct experience leading a field-force of technicians or skilled trades.
• Entrepreneurial mindset with full P&L responsibility.
• Proven track record of building high-performing teams from scratch.
• Modern leadership and team management skills.
• Excellent problem-solving, decision-making, and communication.
• Experience with AI to automate daily ops.
• OSHA Electrical Standard & LOTO compliance.
• HVAC/electrical/plumbing background in residential work.
• Valid driver's license and ability to travel within service area.

Responsibilities

• Oversee daily operations of the new Portland branch including scheduling, installs, service calls, QC, and safety compliance.
• Build and lead a local team of HVAC technicians, electricians, coordinators, and admin staff from the ground up.
• Lead from the front and attract top talent who exemplify Jetson values.
• Mentor and develop field staff to deliver top customer experience.
• Manage vendor/subcontractor relationships with quality and performance expectations.
• Establish local partnerships with utilities and contractors for brand awareness.
• Navigate local regulatory, permitting, and compliance matters.
• Collaborate with HQ teams to improve products and align with strategic goals.
• Use data/KPIs to drive continuous improvement and report to executives.

Skills

Field service leadership

People management

Recruiting & onboarding

Communication

CRM systems & Google Workspace

AI for operations

OSHA electrical & LOTO

HVAC/Electrical know-how

Travel & driver's license

Education

Bachelor's degree in Business Administration or Engineering

HVACR Master Contractor License (preferred)

Tools

CRM software

Google Workspace

Job description

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company — making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity

We are searching for a General Manager to oversee all aspects of branch operations in our new Greater Portland market. This is a blank canvas with no team, no installs, and no local presence yet. The GM will build and lead a team of residential HVAC & electrical professionals, develop strategic business plans, ensure operational efficiency, and uphold high standards of customer service and compliance. You will own the P&L, write the playbook, and lead from the front from day one.

What You'll Do

• Oversee daily operations of the Jetson Tualatin, Oregon branch including scheduling, installations, service calls, quality control, and safety compliance
• Build and lead a high-performing team of HVAC technicians, electricians, project coordinators, and administrative staff from the ground up
• Be on the ground every day leading from the front, upholding Jetson culture, and ensuring we are attracting and hiring top players who exemplify Jetson values
• Lead, mentor, and develop your field force of technicians and staff to deliver the best customer experience in the business
• Manage vendor and subcontractor relationships, holding partners accountable to quality and performance expectations
• Establish local partnerships with utilities, contractors, and community organizations to drive brand awareness and customer acquisition
• Gather market insights and manage local regulatory, permitting, and compliance matters including Maryland contractor licensing requirements
• Work closely with HQ teams across Sales, Marketing, Supply Chain, Product, Engineering, and Customer Success to improve products, enhance customer experiences, and align on strategic goals
• Use data and KPIs to drive continuous improvement and align with corporate goals
• Provide regular financial and operational reports to the executive team

What You'll Bring

• Direct experience leading a field force of technicians, installers, or skilled trades workers in a home services or field service environment
• Preference given to Current CCB license holder
• Entrepreneurial mindset with experience running a business or division with full P&L responsibility
• Proven track record of building and developing high-performing teams from scratch including recruiting, onboarding, coaching, and holding people accountable
• Modern leadership and team management skills with a demonstrated track record of success
• Exceptional problem-solving, decision-making, and communication skills
• Proficiency in business software, CRM systems, and Google Workspace
• Experience with modern tools including AI to automate and improve daily operations
• Follows OSHA Electrical Standard
• Follows the Occupational Safety and Health Administration's (OSHA) Lockout/Tagout (LOTO) standard
• Background in HVAC, electrical, plumbing, or adjacent residential home improvement
• HVACR Master Contractor License is preferred
• Bachelor's degree in Business Administration, Engineering, or a related field preferred but not required
• Valid driver's license and ability to travel within the service area

Job Type: Full-time, Permanent

Pay: $140,000 - $165,000 per annum

Health Insurance premium 85% paid by Jetson

Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson

Parental Leave Top Up

Education Support

Equity (Options)

401k program

15 Days PTO

Holidays

Fully Paid Company closure from Dec 24th through Jan 1st.

Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!

U.S. Roles Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.

Canada Roles Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.