General Manager - Parsippany

JETSET Pilates®; Parsippany-Troy Hills (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

JETSET Pilates® is seeking a passionate General Manager in Parsippany-Troy Hills, NJ, to lead the team and enhance studio operations. The ideal candidate will manage day-to-day functions, ensure excellent customer service, and drive studio performance towards growth. Responsibilities include staffing, scheduling, and local marketing initiatives.

As a leader, you will cultivate relationships within the community while overseeing metrics on studio performance. Join us to grow in a dynamic fitness environment!

Qualifications

• Strong leadership skills and ability to cultivate relationships.
• Experience in managing day-to-day operations and developing marketing initiatives.
• Ability to analyze metrics and manage studio performance.

Responsibilities

• Manage day-to-day operations of the studio.
• Ensure positive customer service and fitness experience.
• Analyze key performance metrics and develop local marketing initiatives.
• Oversee hiring of instructors and maintain schedules.

Job description

JETSET Pilates General Managers are committed to the growth and development of their team and are passionate about sharing the brand and workout with others. The General Manager is a strong leader who is dedicated to cultivating relationships within the studio.

The expectation of the General Manager is that they are in the studio during class times for a minimum of 30 classes each week.

The General Manager is a multi-faceted role responsible for all aspects of studio performance, growth, and people management in the studio. They are accountable for ensuring that all areas of the business are fulfilled and are driven by achieving goals and continuing growth.

Responsibilities

• Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures
• Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards
• Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll
• Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals
• Ensure all client inquiries, issues, and concerns receive a positive and timely response
• Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners
• Create, monitor, and maintain class and staff schedules
• Maintain inventory for supplies, retail, and beverages as needed
• Plan and host team meetings and social events
• Oversee hiring of instructors and studio leads and ensure career growth
• Drive studio performance on metrics like number of classes, utilization, first visits, and memberships

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.