General Manager of Fleet Operations

Illinois Tollway; Downers Grove (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

The Illinois Tollway is seeking a General Manager of Fleet Operations in Downers Grove to lead a 70+ staff responsible for maintaining a safe and efficient vehicle fleet. The role covers budgeting, procurement, fuel management, and policy development to support Tollway operations.

Ideal candidates will have extensive supervisory Fleet experience, strong organizational and communication skills, and the ability to manage multiple priorities in a fast-paced public agency environment.

Qualifications

• Minimum five (5) years supervisory experience in managing a Fleet operation with maintenance and repair.
• Minimum three (3) years' day-to-day oversight of Fleet personnel servicing vehicles and equipment.
• Excellent organizational, project management, problem-solving, and critical-thinking skills.
• Ability to manage and prioritize multiple projects with deadlines in a fast-paced environment.
• Ability to communicate effectively with stakeholders at all levels.

Responsibilities

• Lead a staff of 70+ employees responsible for operating a safe, well-maintained fleet.
• Oversee all fuel management functions including fuel specifications and testing.
• Develop and oversee Fleet budget for vehicles, equipment, and fuel.
• Coordinate Fleet training programs for staff including mechanics and operators.
• Collaborate with managers and suppliers on procurement, warranties, and conflict resolution.
• Develop and implement Fleet policies and maintenance programs.

Skills

Supervisory experience

Fleet maintenance oversight

Organizational skills

Project management

Communication with stakeholders

Flexible schedule

Microsoft Office proficiency

Education

High School Diploma or GED

Undergraduate degree in Business Management or Public Administration

Job description

The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whether it's I-PASS, the Move Illinois Program, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers.

The Tollway is a user-fee system – no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues.

Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust.

In support of this vision, the General Manager of Fleet Operations will support the day-to-day operations of the Tollway.

• Manages, directs, and leads a staff of approximately 70+ employees responsible for operating a well maintained, safe, and efficient vehicle and equipment fleet
• Oversees all fuel management functions for gas, E-85, and diesel including developing fuel specifications, monitoring fuel testing, and monitoring the Tollway’s Computerized Fuel System
• Helps develop and oversee the Fleet Capital and Maintenance and Operating budget for all Tollway vehicles, equipment, and operational supplies including fuel
• Coordinates all Fleet related training programs for Fleet staff, mechanics, clerks and vehicle and equipment operators
• Works closely with vehicle and equipment managers and suppliers to ensure effective vehicle procurement and quality, warranty administration, and satisfactory resolution of conflicts between the Tollway and suppliers
• Contributes to the development and implements all policies and procedures as directed for the various functional areas within Fleet including M-site vehicle maintenance and repairs
• Oversees vehicle and replacement parts procurement, in collaboration with Tollway Procurement and Illinois Central Management Services, develop contract specifications as needed
• Responsible for managing all Fleet locations, including the body shop, contract towing, pool cars, vehicle records, green initiatives, fuel and all Fleet-related systems
• Develops and implements preventative maintenance schedules for vehicles and equipment and maintains inventory of replacement parts
• Oversees and maintains all vehicle records including license plates, registrations, titles, and accident information, in both hard copy and in the Computerized Fleet Management System as required by law
• Maintains the official Vehicle Policy and Procedures Manual
• Prepares and analyzes management reports for the Executive Director, the Chief of Facilities and Fleet, the Deputy Chief of Facilities and Fleet, the Chief of Roadway Maintenance, and the Board of Directors as requested
• Performs and assists with other departmental duties as required

Education (Required)

High School Diploma, G.E.D, or the Equivalent of Education and Experience

Skills and Experience (Required)

• A minimum of five (5) years supervisory experience in managing a Fleet operation that includes a complete maintenance and repair division.
• A minimum of three (3) years' day-to-day oversight of Fleet personnel who are responsible for servicing vehicles and equipment utilized for various operations, including snow removal and road deicing
• Excellent organizational, project management, problem-solving, and critical-thinking skills
• Ability to manage and prioritize multiple projects and work effectively while adhering to strict deadlines in a fast-paced complex environment
• Ability to communicate effectively and work with stakeholders at all levels of the organization
• Ability and willingness to have a flexible schedule to accommodate shift in priorities
• Proficiency in Microsoft Office (Word, Excel, Outlook, and Power Point)

Education (Preferred)

• An undergraduate degree in Business Management, public administration or a related field or equivalent related experience in management and administration

The Illinois Tollway is committed to creating a diverse environment and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin or ancestry, disability, unfavorable discharge from military services, age, order of protection status, military status, sex or sexual orientation.

All stated experience for each question listed within the Supplemental Question Section will need to be reflected in the "Work Experience" section of your application or in your resume. Failure to do so, or overstating experience, will result in receiving no credit for your answer, and may result in your disqualification from consideration.