General Manager of Fleet Operations

Illinois Tollway; Chicago (IL); On-site; USD 79,000 - 159,000; Full time

Job summary

Illinois State Toll Highway Authority seeks a General Manager of Fleet Operations to lead a 70+ person team responsible for maintaining a safe and efficient vehicle fleet. You will oversee fuel management, budgeting, and preventive maintenance while coordinating training and fleet procurement.

The role requires strong organizational, communication, and project management skills, with experience supervising fleet personnel and managing multiple priorities in a fast-paced environment.

Qualifications

• Five (5) years supervisory experience in fleet operations.
• Three (3) years' day-to-day oversight of Fleet personnel.
• Strong organizational and project management skills.

Responsibilities

• Manage a staff of 70+ in fleet operations.
• Oversee fuel management for gas, E-85 and diesel; develop fuel specs and monitor testing.
• Develop and oversee fleet budgets and maintenance programs.
• Coordinate fleet training and ensure procurement and supplier relations.
• Maintain vehicle records and ensure policy compliance.

Skills

Supervisory experience

MS Office

Communication skills

Time management

Fleet operations knowledge

Education

High School Diploma

Undergraduate degree in Business Management or related field

Tools

Fleet management software

Job description

Salary

$78,624.00 - $159,390.50 Annually

Location

Central Administration 2700 Ogden Avenue Downers Grove, 60515, IL

Job Type

Professionals

Job Number

7378711426

Department

Warehouse Clearing

Opening Date

11/04/2026

Closing Date

11/17/2026 11:59 PM Central

Is this a union role?

No

Union Name

Salaried - 6

Position Grade

3

Description

Benefits

Questions

Position Overview

The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whether it's I-PASS, the Move Illinois Program, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers.

The Tollway is a user-fee system – no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues.

Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust.

In support of this vision, the General Manager of Fleet Operations will support the day-to-day operations of the Tollway.

Essential Job Functions

Position Responsibilities

• Manages, directs, and leads a staff of approximately 70+ employees responsible for operating a well maintained, safe, and efficient vehicle and equipment fleet
• Oversees all fuel management functions for gas, E-85, and diesel including developing fuel specifications, monitoring fuel testing, and monitoring the Tollway’s Computerized Fuel System
• Helps develop and oversee the Fleet Capital and Maintenance and Operating budget for all Tollway vehicles, equipment, and operational supplies including fuel
• Coordinates all Fleet related training programs for Fleet staff, mechanics, clerks and vehicle and equipment operators
• Works closely with vehicle and equipment managers and suppliers to ensure effective vehicle procurement and quality, warranty administration, and satisfactory resolution of conflicts between the Tollway and suppliers
• Contributes to the development and implements all policies and procedures as directed for the various functional areas within Fleet including M-site vehicle maintenance and repairs
• Oversees vehicle and replacement parts procurement, in collaboration with Tollway Procurement and Illinois Central Management Services, develop contract specifications as needed
• Responsible for managing all Fleet locations, including the body shop, contract towing, pool cars, vehicle records, green initiatives, fuel and all Fleet-related systems
• Develops and implements preventative maintenance schedules for vehicles and equipment and maintains inventory of replacement parts
• Oversees and maintains all vehicle records including license plates, registrations, titles, and accident information, in both hard copy and in the Computerized Fleet Management System as required by law
• Maintains the official Vehicle Policy and Procedures Manual
• Prepares and analyzes management reports for the Executive Director, the Chief of Facilities and Fleet, the Deputy Chief of Facilities and Fleet, the Chief of Roadway Maintenance, and the Board of Directors as requested
• Performs and assists with other departmental duties as required

Qualifications

Position Qualifications

• Education (Required)
• High School Diploma, G.E.D, or the Equivalent of Education and Experience
• Skills and Experience (Required)
• A minimum of five (5) years supervisory experience in managing a Fleet operation that includes a complete maintenance and repair division.
• A minimum of three (3) years' day-to-day oversight of Fleet personnel who are responsible for servicing vehicles and equipment utilized for various operations, including snow removal and road deicing
• Excellent organizational, project management, problem-solving, and critical-thinking skills
• Ability to manage and prioritize multiple projects and work effectively while adhering to strict deadlines in a fast-paced complex environment
• Ability to communicate effectively and work with stakeholders at all levels of the organization
• Ability and willingness to have a flexible schedule to accommodate shift in priorities
• Proficiency in Microsoft Office (Word, Excel, Outlook, and Power Point)
• Education (Preferred)
• An undergraduate degree in Business Management, public administration or a related field or equivalent related experience in management and administration

The Illinois Tollway is committed to creating a diverse environment and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin or ancestry, disability, unfavorable discharge from military services, age, order of protection status, military status, sex or sexual orientation.

All stated experience for each question listed within the Supplemental Question Section will need to be reflected in the "Work Experience" section of your application or in your resume. Failure to do so, or overstating experience, will result in receiving no credit for your answer, and may result in your disqualification from consideration.

Employer

Illinois State Toll Highway Authority

Address

2700 Ogden Avenue

Downers Grove, Illinois, 60515

Phone

630-241-6800

Website

http://www.Illinoistollway.com