General Manager - Newark

Jetsetpilates; Newark (DE); On-site; USD 60,000 - 90,000; Full time

Job summary

Jetsetpilates General Manager role focuses on leading day-to-day studio operations, growing the business, and developing the team. The GM will model leadership, manage staff schedules, and oversee class programming in alignment with company standards.

In this role you will instruct and supervise about 8 classes weekly, ensure 25 studio sessions weekly presence, and drive client acquisition through local marketing and partnerships, aiming for continual studio growth.

Responsibilities

• Work closely with leadership to manage day‑to‑day operations of the studio and implement company‑wide strategies, policies, and procedures.
• Ensure delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards.
• Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll.
• Develop and execute local marketing initiatives to drive client acquisition and exceed studio‑specific goals.
• Ensure all client inquiries, issues, and concerns receive a positive and timely response.
• Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners.
• Create, monitor, and maintain class and staff schedules.
• Maintain inventory for supplies, retail, and beverages as needed.
• Plan and host team meetings and social events.
• Oversee hiring of instructors and studio leads and ensure their career growth.
• Drive studio performance on metrics such as number of classes, utilization, first visits, and memberships.]
• },
• CoT_job_summary_short":"COMPANY NAME: Jetsetpilates\nKEY POINTS: Leadership, studio operations, growth metrics" ,
• job_summary_short":"<p>Jetsetpilates seeks a General Manager to lead studio operations and drive growth across every aspect of the business. You will model exceptional leadership, cultivate relationships within the local fitness community, and oversee class schedules and staff development.</p><p>You will be responsible for executing company strategies, ensuring top‑tier customer service, and analyzing key metrics to meet studio goals. The role includes supervising hiring, training, and performance growth to sustain continual progress.</p>" ,
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• "salary_estimation_cot":"General Manager in Newark, DE: market rate around $60k–$90k gross annually, with leadership responsibilities and studio growth focus.",
• "estimated_low":60000,
• "estimated_medium":75000,
• "estimated_high":90000,
• "currency":"USD",
• "frequency":"yearly",
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Job description

JETSET Pilates General Managers are committed to the growth and development of their team and are passionate about sharing the brand and workout with others. The General Manager is a strong leader who is dedicated to cultivating relationships within the studio, role modeling the qualities and attributes of an exceptional instructor, and expected to undergo the JETSET Pilates training program.

The role requires instructing an average of 8 classes per week and being present in the studio during class times for a minimum of 25 sessions each week. It is a multi‑faceted position responsible for all aspects of studio performance, growth, and people management, ensuring that every area of the business is fulfilled and driven toward achieving goals and continual growth.

Responsibilities

• Work closely with leadership to manage day‑to‑day operations of the studio and implement company‑wide strategies, policies, and procedures.
• Ensure delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards.
• Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll.
• Develop and execute local marketing initiatives to drive client acquisition and exceed studio‑specific goals.
• Ensure all client inquiries, issues, and concerns receive a positive and timely response.
• Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners.
• Create, monitor, and maintain class and staff schedules.
• Maintain inventory for supplies, retail, and beverages as needed.
• Plan and host team meetings and social events.
• Oversee hiring of instructors and studio leads and ensure their career growth.
• Drive studio performance on metrics such as number of classes, utilization, first visits, and memberships.