General Manager (NEW SHOP!)

Gerber Collision & Glass; Dayton (OH); On-site; USD 75,000 - 105,000; Full time

Job summary

Gerber Collision & Glass Beavercreek is opening a new collision repair center and seeks a General Manager to lead daily operations and deliver an exceptional customer experience.

You will coach staff, manage budgets, forecast sales, monitor performance reviews, and ensure safety and quality across all shop activities.

Candidates must have proven leadership in collision repair, excellent communication, and the ability to motivate teams to achieve KPIs and CSI targets.

Qualifications

• Post-secondary education or equivalent required.
• Proven leadership experience in a collision repair environment or similar role.
• Strong communication and coaching abilities.

Responsibilities

• Ensure WOW plan is consistently executed.
• Prepare and manage annual and monthly operating budgets.
• Forecast, target and track monthly sales, profit and expenses.
• Deliver formal annual and informal monthly performance reviews.
• Monitor A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Provide training for staff and enforce safety gear usage.
• Open and close the facility daily per procedures.
• Conduct daily production meetings to confirm throughput and delivery dates.
• Manage estimates to ensure labor mix within standards.
• Lead and manage all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings; attend managers meetings.
• Oversee CSI performance reviews and follow-up within 24 hours.

Skills

Attention to detail

Clear verbal and written communication

Leadership and coaching skills

Team motivation

Education

Post-Secondary Education or equivalent

Proven leadership experience in collision repair

Job description

OH Dayton-Executive Blvd - 149206We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.Job Description:NEW SHOP OPENING IN BEAVER CREEK!The General Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI’s and insurance metrics are met. They are responsible to coach and empower each team member’s performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members. General Managers are committed to leading by example at all times.Key Job ResponsibilitiesEnsure consistent execution of WOW (Wow Operating Way) plan.Prepare and manage the annual and monthly operating budget of the collision center.Forecast, target and track monthly sales, profit and expense objectives.Deliver formal annual performance reviews and informal monthly performance reviews.Monitor and maintain all A/P and A/R relating to the Collision Center.Maintain a clean and organized repair facility at all times.Monitor all maintenance required for all shop equipment, including the paint boothProvide training for all staff as necessaryEnsure all staff wear proper safety gear and adhere to dress code.Open and close the facility daily as per established procedures.Conduct or coordinate daily production meetings/walks to confirm through-put and delivery datesManage all estimates to ensure labor mix is within established standards. Manage store capacity.Lead and manage all repair facility personnel.Facilitate monthly Health & Safety and staff meetings . Attend monthly managers meetings.Attend training, information sessions and workshops recommended by Senior Leadership Team.Store CSI performance review and follow up within 24 hours.Education and/or Experience RequiredPost-Secondary Education or equivalent.Proven leadership experience in a collision repair environment or similar role.Required Skills/AbilitiesAttention to detail and a high degree of accuracy.Ability to consistently demonstrate a successful client experienceCommunicate clearly both verbally and in writing.Ability to motivate others utilizing effective coaching tools and management skills.Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.AI Disclosure Statement:At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.Compensation Details:Pay: $75,000 - $105,000 annually.Qualify for Quarterly Bonuses.