General Manager - Multi-Unit Café Leader

Tropical Management Holdings, Inc.; Ann Arbor (MI); On-site; USD 55,000 - 58,000; Full time

Benefits offered by this job

Competitive salary

Work‑life balance

Career growth

Back-office support

Benefits package

Job summary

SERVE Hospitality Group is hiring a General Manager for Tropical Smoothie Cafe in Ann Arbor, MI. You will lead daily cafe operations, develop talent, and drive guest satisfaction while upholding brand standards.

The role offers a salary of 55,000–58,000 USD per year, plus a bonus potential up to 1% of store sales, and a comprehensive benefits package with healthcare and a 401(k). The position requires 2+ years of restaurant management and flexibility to work weekends and holidays.

Qualifications

• 2+ years of restaurant management or supervisory experience.
• Strong leadership, communication and problem-solving skills.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Lead, coach, and inspire a team of 15–25 employees.
• Conduct ongoing training, development, and performance evaluations.
• Ensure strong communication and a positive team culture.
• Oversee daily cafe operations to ensure high-quality execution and guest service.
• Manage budgets, labor and food costs, and drive profitability.
• Oversee ordering, inventory, and vendor relationships.

Skills

Leadership

Communication

Problem-solving

Flexibility

Customer service

Job description

SERVE Hospitality Group is hiring a General Manager for Tropical Smoothie Cafe in Ann Arbor, MI. You will lead daily cafe operations, develop talent, and drive guest satisfaction while upholding brand standards.

The role offers a salary of 55,000–58,000 USD per year, plus a bonus potential up to 1% of store sales, and a comprehensive benefits package with healthcare and a 401(k). The position requires 2+ years of restaurant management and flexibility to work weekends and holidays.