General Manager: Multi-Site Service Delivery Leader

Sodexo; Honolulu (HI); On-site; USD 109,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care

401(k) Plan with Matching

Paid Time Off

Tuition Reimbursement

Job summary

Sodexo's General Manager 3 Multi eXPress at Queen’s Hospital in Honolulu leads multi-site service operations including service response center, concierge and catering scheduling, driving service excellence and client satisfaction.

You’ll oversee teams, mentor managers and frontline staff, influence financial performance and implement continuous improvement across service lines, with incentives linked to performance.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 5 years of management experience required.
• 5 years of related experience preferred.

Responsibilities

• Oversee multiple service lines, including service response and concierge operations.
• Drive operational excellence and client satisfaction across sites.
• Lead high-performing teams and mentor managers and frontline staff.
• Influence financial performance and drive continuous improvement.
• Serve as strategic point of contact for clients and ensure service standards.

Skills

Multi-site leadership

Financial acumen

Client relationship management

Team leadership

Operations oversight

Education

Bachelor's degree or equivalent experience

Job description

Sodexo's General Manager 3 Multi eXPress at Queen’s Hospital in Honolulu leads multi-site service operations including service response center, concierge and catering scheduling, driving service excellence and client satisfaction.

You’ll oversee teams, mentor managers and frontline staff, influence financial performance and implement continuous improvement across service lines, with incentives linked to performance.