General Manager Multi-Clinic

nextcare; Broomfield (CO); On-site; USD 80,000 - 120,000; Full time

Job summary

NextCare Urgent Care in [City or Cities/State] is seeking a dynamic and organized Multi-site Clinic Manager to lead our team. You will be the heartbeat of the clinic, managing facility resources and staff to ensure we deliver high-quality patient care with optimum efficiency.

The role focuses on financial oversight, staff development, regulatory compliance, and maintaining a therapeutic environment. You will work across sites, contribute to budget planning, and support patient experience through

Qualifications

• High school diploma or equivalent required.
• Current CPR certification (AHA/ARC/ASHI/NSC) required or preferred.
• Ability to participate in on-call assignments and manage multiple sites if required.

Responsibilities

• Operations Management: ensure smooth clinic operations and patient flow.
• Team Leadership: recruit, train, and evaluate staff; manage scheduling.
• Financial Oversight: manage clinic expenses, revenue, and budgets; monitor coding and reimbursement.
• Patient Experience: address patient concerns with excellent service; drive patient volume with Sales & Marketing.
• Clinical Support: maintain a safe environment; provide backup for front/back-office as needed.
• Growth: attend regional meetings and pursue professional development.

Skills

Team leadership

Staff development

Financial management

HR management

Typing

Computer skills

Education

High School diploma or equivalent

Bachelor's Degree or higher in Healthcare/Admin/Business

Job description

About the Role

NextCare Urgent Care is seeking a dynamic and organized Multi-site Clinic Manager to lead our team in [City or Cities/State] . In this role, you will be the heartbeat of the clinic, managing facility resources and staff to ensure we deliver high-quality patient care with optimum efficiency. From financial oversight and staff development to maintaining a therapeutic environment, you will play a pivotal role in upholding the NextCare Commitment to Our Mission.

Key Responsibilities

• Operations Management: Ensure smooth clinic operations and patient flow. Maintain compliance with regulatory standards (COLA, standing orders, etc.) and participate in audits.

• Team Leadership: Recruit, train, and evaluate staff performance. Manage scheduling for receptionists, medical assistants, and radiology technicians to ensure adequate coverage.

• Financial Oversight: Manage clinic expenses, revenue, and profit/loss statements. Provide input for annual budgets and monitor scorecards for coding and reimbursement accuracy.

• Patient Experience: Address patient concerns promptly using exceptional customer service skills. Collaborate with Sales & Marketing to drive new patient volume.

• Clinical Support: Maintain a safe environment and keep clinical skills sharp to provide backup for front or back-office departments as needed.

• Growth: Attend regional meetings and participate in professional development to stay ahead of healthcare trends.

Qualifications

Required:

• Education: Minimum of a High School diploma or equivalent.

• Certification: Current healthcare professional-level CPR certification (AHA, ARC, ASHI, or NSC).

• Availability: Ability to participate in on-call assignments and manage multiple sites if required.

Preferred (Valued but not Required):

• Education: Bachelor's Degree or other advanced medical/academic degree.

• Experience: 3+ years of management experience in a healthcare/medical office environment.

• Skills: Strong Human Resources and financial management background; proficient typing and computer skills.

Physical Demands & Work Environment

• Physical: Ability to stand, walk, sit, and lift/move up to 40 pounds.

• Environment: Must be comfortable working in a fast-paced clinical setting with exposure to various patient illnesses and unpredictable situations.

Why NextCare?

At NextCare, we treat our patients and co-workers with sincerity and respect. We offer a professional growth environment where your leadership directly impacts the health of the Fayetteville community.

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