General Manager (Miss J's Cafe)

Lv petroleum; Huntington (OR); On-site; USD 60,000 - 75,000; Full time

Job summary

Miss J’s Café is seeking a passionate and experienced General Manager to lead our team and oversee all daily operations, ensuring top food quality, outstanding customer service, and hospitality.

You will manage staffing, scheduling, inventory, vendor relations, and profitability while fostering a welcoming, high-volume café culture. 2+ years in cafe/restaurant management and a hands-on leadership style are required.

Qualifications

• 2+ years of management experience in a café, restaurant, or hospitality setting.
• Strong leadership and communication skills.
• Proven ability to manage staff and resolve conflicts.
• Working knowledge of POS systems, scheduling software, and basic bookkeeping.
• Food safety certification (preferred).

Responsibilities

• Oversee daily café operations including opening/closing procedures, scheduling, and inventory.
• Ensure smooth kitchen and front-of-house coordination.
• Monitor food safety, cleanliness, and overall ambiance.
• Manage vendor relationships and coordinate supply orders.
• Hire, train, and mentor staff including baristas, servers, and cooks.
• Foster a positive, team-oriented work environment.
• Conduct regular performance evaluations and manage staffing levels.
• Maintain high levels of customer satisfaction by handling complaints professionally.
• Develop and promote customer loyalty initiatives.
• Monitor daily sales, labor costs, and expenses.
• Analyze reports to improve profitability and efficiency.
• Implement cost-control measures and ensure accurate cash handling.
• Assist with social media, in-store promotions, and events.
• Represent the café at community events and develop local partnerships.

Skills

Leadership

Communication

Staff management

Conflict resolution

Customer service

Hospitality

Vendor management

Budgeting

Tools

POS systems

Scheduling software

Basic bookkeeping

Job description

Miss J’s Café is seeking a passionate and experienced General Manager to lead our team and oversee all daily operations. The ideal candidate is a hands-on leader who thrives in a fast-paced environment, is customer-focused, and has a keen eye for both detail and hospitality. You will be responsible for maintaining high standards of food quality, customer service, and staff management while driving profitability and fostering a welcoming café culture.

Key Responsibilities:

Operations Management

• Oversee daily café operations including opening/closing procedures, scheduling, and inventory.
• Ensure smooth kitchen and front-of-house coordination.
• Monitor food safety, cleanliness, and overall ambiance.
• Manage vendor relationships and coordinate supply orders.

Team Leadership

• Hire, train, and mentor staff including baristas, servers, and cooks.
• Foster a positive, team-oriented work environment.
• Conduct regular performance evaluations and manage staffing levels.

Customer Service

• Maintain high levels of customer satisfaction by handling complaints and feedback professionally.
• Ensure staff consistently deliver friendly and attentive service.
• Develop and promote customer loyalty initiatives.

Financial Oversight

• Monitor daily sales, labor costs, and expenses.
• Analyze reports to improve profitability and efficiency.
• Implement cost-control measures and ensure accurate cash handling.

Marketing & Community Engagement

• Assist with social media, in-store promotions, and events.
• Represent the café at community events and develop local partnerships.

Qualifications:

• 2+ years of management experience in a café, restaurant, or hospitality setting.
• Strong leadership and communication skills.
• Proven ability to manage staff and resolve conflicts.
• Working knowledge of POS systems, scheduling software, and basic bookkeeping.
• Food safety certification (preferred).

• Previous General Manager experience in quick-service, pizza, or fast-casual restaurant operations preferred
• Strong leadership, communication, and problem-solving skills
• Ability to lead in a high-volume, stand-alone environment
• Strong organizational and time management abilities
• Experience with staffing, coaching, and performance management
• Flexibility to work nights, weekends, and holidays as business needs require