General Manager – Manufacturing Operations
Our client is a well-established, family-owned contract manufacturing and industrial automation company that has been serving customers since 2000 and employs approximately 75 people. The organization specializes in electrical power and control panels, electro-mechanical assemblies, cable and wire harnesses, and other customized manufacturing solutions, including UL508A-certified control-panel production. With approximately $13.5M in annual revenue, the company works across a diverse customer base and operates in a fast-paced, project-driven environment where quality, delivery, efficiency, and customer specifications are critical.
About the Role
This is a highly visible, hands‑on General Manager position responsible for leading approximately 10–15 managers and supervisors across production, engineering, quality, procurement, project management, inventory/warehouse, HR, and other operational functions. The ideal leader will spend significant time on the production floor, working directly with managers and supervisors rather than operating exclusively from an office.
Responsibilities
Day-to-Day Responsibilities:
- Oversee daily manufacturing operations involving electrical control panels, wiring assemblies, cable/wire harnesses, and electro‑mechanical assemblies.
- Lead, mentor, and hold managers and supervisors accountable for priorities, deadlines, performance, and follow-through.
- Conduct daily and weekly operational meetings to review production status, priorities, issues, responsibilities, and action items.
- Establish clear accountability and ensure operational issues result in decisions, action plans, and resolution.
- Monitor key performance indicators including throughput, efficiency, defect rates, lead times, on‑time delivery, labor utilization, resource allocation, and material availability.
- Optimize labor, equipment, workflow, and other resources to improve productivity and keep customer projects moving.
- Oversee purchasing, material planning, inventory levels, suppliers, and vendor relationships.
- Drive Lean manufacturing, 5S, workflow optimization, standardization, and continuous process improvement initiatives.
- Ensure production follows engineering drawings, schematics, bills of material, customer specifications, quality requirements, and applicable electrical standards.
- Partner closely with Engineering to resolve production and technical issues and prevent recurring problems.
- Work cross‑functionally with Sales and Project Management to ensure customer requirements, project scope, and production schedules are aligned.
- Participate in project review meetings and provide updates regarding production status, capacity, resource needs, and potential issues.
- Support customer inspections, Factory Acceptance Testing (FAT), audits, and other customer‑facing operational requirements as needed.
- Develop and strengthen the management team while creating a culture of accountability, teamwork, safety, communication, and continuous improvement.
- Serve as the primary operational leader for people and processes while relying on technical teams for detailed electrical troubleshooting and engineering expertise.
- Help transition day‑to‑day people and operational accountability from the current leadership structure while allowing senior leadership to focus more heavily on systems and process development.
Qualifications
- Bachelor’s degree required, preferably in Electrical Engineering, Industrial Engineering, Operations Management, or a related discipline.
Required Skills
Requirements:
- The successful candidate will be a proven manufacturing operations leader who is comfortable working in a hands‑on, people‑driven assembly environment.
- The company is less concerned with a specific job title or exact industry background than with finding someone who has demonstrated the ability to lead managers, improve manufacturing processes, and create accountability in a fast‑paced operation.
- 5+ years of progressive management experience in manufacturing operations, including experience leading managers and/or supervisors.
- Proven experience leading a hands‑on manufacturing or assembly operation where employees physically build, assemble, wire, or configure products.
- Strong understanding of electrical components, schematics, PLC systems, panel fabrication, wiring/controls, or related electrical/electro‑mechanical manufacturing.
- Experience with Lean manufacturing, 5S, continuous improvement, workflow optimization, and process standardization.
- Strong understanding of production KPIs, labor/resource utilization, quality, safety, scheduling, and on‑time delivery.
- Experience overseeing purchasing, inventory, material planning, suppliers, and vendor relationships.
- Strong communication, analytical, decision‑making, problem‑solving, and accountability skills.
- Ability to work directly with managers and supervisors, provide direction, make decisions, and follow issues through to resolution.
- ERP/MRP experience and familiarity with production/project scheduling tools; experience with NetSuite, Excel, Microsoft Office, and/or Smartsheet is beneficial.
- Comfortable working in a roughly 75‑person organization where leaders are expected to be visible, collaborative, and willing to wear multiple hats.
- Must be a hands‑on leader who is comfortable spending substantial time on the production floor rather than simply delegating responsibilities.
- Direct UL508A control‑panel experience is not required, provided the candidate has transferable electrical/electro‑mechanical manufacturing knowledge.
- Backgrounds in automotive, HVAC/climate‑control assembly, transportation, medical‑device assembly, or similar people‑driven manufacturing environments may translate well.
- Candidates coming exclusively from CNC/machine‑shop, metal‑fabrication‑only, or highly automated/high‑volume production environments without meaningful hands‑on assembly leadership experience are not the target.
- Must be willing to work onsite in York, PA, with relocation assistance potentially available for the right candidate.
- Leadership flexibility is expected; standard hours are generally 7:00 AM–3:30 PM or 8:00 AM–4:30 PM, but this is not intended to be a strict clock‑punching position.