General Manager, Maintenance Operations

Sunrise Landscape; Tampa (FL); On-site; USD 80,000 - 100,000; Full time

Job summary

Sunrise Landscape, a leading landscaping company in Tampa, is looking for a General Manager to oversee Maintenance Operations. The ideal candidate will have managerial experience in the landscape sector, strong financial acumen, and a proven track record in operations leadership. This role plays a critical part in driving the branch's revenue growth and optimizing service delivery while ensuring client satisfaction and team development. Competitive salary with performance-based bonuses is offered, along with comprehensive benefits.

Benefits

Medical, dental, and vision insurance

401(k) matching

Competitive time off policy

Wellness options

Qualifications

• Proven experience in team management.
• Prior experience in the landscape industry.
• Strong financial management skills.

Responsibilities

• Lead daily operations and maintenance of the branch.
• Oversee financial performance and client relations.
• Manage and develop a team of account managers and staff.

Skills

Financial acumen

Operational leadership

Interpersonal skills

Problem-solving

Job description

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For more than 40 years, Sunrise Landscape, a commercial landscape maintenance, design and installation company, has been serving Florida with a commitment to service excellence. We have an opportunity for a General Manager, Maintenance Operations, to lead our Tampa Maintenance Branch who is responsible for overseeing the operations, financial performance, and growth of the Tampa area. The candidate must have prior commercial landscape industry experience. This role leads the Landscape Maintenance Operations of the Tampa branch.

This role is designed to have a big impact on our growing business both organically and through acquisitions. The ideal person is a detail-oriented, highly analytical operations guru. You will be leading a team responsible for our landscaping operations including daily maintenance, client retention & relations, financial management, staff leadership and strategic planning. The ideal candidate brings previous experience as a leader who has maximized profitability of a branch/region of a service-related business.

Key Responsibilities:

• Own the branch revenue growth and financial outcomes, ensuring profitability, maintenance revenue growth, and enhancement revenue growth meet bonus objectives.
• Oversee and lead all operational aspects, including field operations and service, and resolve challenges like customer satisfaction, fleet management, and vendor partnerships.
• Lead the daily service aspects of the business including directing crews, scheduling and people resources.
• Manage landscape contracts while attaining high client retention rates.
• Develop, manage and own the P&L of the branch/location while carefully tracking expenses and revenue to ensure profitability.
• Analyze financial performance metrics to identify areas for cost optimization.
• Lead a team of Account Managers that are responsible for building and maintaining strong relationships with clients, addressing concerns and ensuring satisfaction.
• Partner with the Sales team to conduct client meetings to discuss needs, proposals, and contract details.
• Lead a team of professionals including hiring and training qualified landscaping crews and support staff.
• Develop and coach team members through ongoing performance feedback; foster a positive work environment and culture.
• Lead safety initiatives and ensure a safe and healthy workplace.
• Execute and implement policies and processes across the branch/location to ensure they are aligned with company goals and outcomes.

Required Skills & Qualifications:

• Proven experience in managing teams with a focus on operational leadership.
• Previous experience in the landscape industry.
• Strong financial acumen, including budget management and revenue growth.
• Excellent interpersonal and communication skills for managing teams and resolving customer and vendor issues.
• Commitment to fostering a positive and safety-conscious work environment.
• Skilled in identifying operational challenges and implementing effective solutions.
• Experience with relevant software to manage operations, track performance, and optimize efficiency.

What We Offer:

• Competitive base salary to commensurate based on experience; potential to earn up to 25% of annual salary in bonuses, based on performance in profitability, growth, service revenue, quality, and safety.
• Sunrise Landscape offers a competitive time off policy, as well as excellent medical, dental, vision and 401k matching benefits. Additional wellness and paid leave options offered to all employees.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Business Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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