General Manager, Life Sciences and Healthcare

Constellation; New York (NY); Hybrid; USD 200,000 - 275,000; Full time

Job summary

Constellation seeks a GM of Life Sciences & Healthcare to drive strategic growth and oversee client relationships. The successful candidate will lead a dynamic team, manage client portfolios, and create innovative strategies to enhance client engagement. This leadership role requires a seasoned professional with a strong background in the industry and proven skills in sales and marketing.

Benefits

Comprehensive Healthcare, Dental, and Vision coverage

Flexible PTO

Hybrid work environment

Casual in office dress code

Competitive 401k plan with company match

Commuter and Parking Benefits

Paid Family Leave

Uber Eats stipend, free snacks, and beverages

Wellness programs and other employee perks

Qualifications

• 7+ years in SaaS, digital marketing, and client-facing roles.
• Experience in Life Sciences & Healthcare marketing and content creation.
• Strong industry relationships required.

Responsibilities

• Maintain and grow existing portfolio of clients.
• Work with the technology team to improve SaaS solutions.
• Lead the Customer Success team to deliver excellence.

Skills

Interpersonal skills

Sales experience

Problem-solving

Attention to detail

Time management

Education

Bachelor’s degree in Communications, Marketing, or related field

Tools

Facebook Ads Manager

SaaS technologies

Job description

About Constellation:

Constellation is a cutting-edge AI solution that empowers highly regulated and complex industries with the insights and content they need to fuel their business. Specializing in industries such as healthcare, automotive, insurance, and finance, our powerful data/AI insights tools inform the creation of compliant content at scale. We enable our customers to harness their data and streamline the creation of localized, personalized content. A global, NYC-based company, Constellation has been revolutionizing marketing technology and data intelligence in order to drive exponential growth since its founding in 2016.

Constellation was named the 65th Fastest-Growing Private Company in America, the 10th Fastest-Growing Women-Owned Private Company, and the 7th Fastest-Growing Marketing & Advertising Company by Inc 500. In 2022, our platform won the Digiday Technology Award for Best Marketing Automation Platform.

Role: GM of Life Sciences & Healthcare

Location: New York, NY

About Constellation:

Constellation is a cutting-edge AI solution that empowers highly regulated and complex industries with the insights and content they need to fuel their business. Specializing in industries such as healthcare, automotive, insurance, and finance, our powerful data/AI insights tools inform the creation of compliant content at scale. We enable our customers to harness their data and streamline the creation of localized, personalized content. A global, NYC-based company, Constellation has been revolutionizing marketing technology and data intelligence in order to drive exponential growth since its founding in 2016.

Constellation was named the 65th Fastest-Growing Private Company in America, the 10th Fastest-Growing Women-Owned Private Company, and the 7th Fastest-Growing Marketing & Advertising Company by Inc 500. In 2022, our platform won the Digiday Technology Award for Best Marketing Automation Platform.

About the Role:

The successful EVP/GM, Life Sciences & Healthcare will be someone who thinks “outside of the box”, works under pressure to exceed client expectations, and leads this team to success. This is a leadership role where you will architect, implement, and grow the department's business model and culture. You will oversee the overall operations of the department to ensure strategic and revenue goals are met. You will be responsible for maintaining and growing the existing client portfolio and providing the leadership to the team to grow the portfolio.

We are looking for a seasoned leader with practical industry experience and relationships who is ready to be at the forefront of disruptive technology.

Role Responsibilities:

• Maintain and grow existing portfolio of clients


• Build and maintain industry relationships to create opportunities to expand the client portfolio


• Design strategy to identify new client development opportunities and upsells to existing clients


• Work hand in glove with Constellation’s technology team to continuously improve our SaaS solution to anticipate and meet our clients’ needs


• Lead Life Sciences & Healthcare’s team of Customer Success professionals to deliver the highest levels of service to our clients


• Improve and build out all operations and processes to execute on strategy


• Perform management duties for hiring, training, and mentorship


• Manage and track department’s progress towards goals and strategies withminimal involvement from senior management to consistently revenue targets


• Manage projects with multiple stakeholders and campaigns from start to finish, ensuring timely and effective turnaround of deliverables


• Assist the Sales Team with proposals and new business initiatives


• Demonstrate a strong understanding of digital campaigns, metrics, and insights


• Ability to pitch to new clients and upsell/sell new products to current clients without support of senior leadership


• Manage a team in a fast-paced environment and execute excellent organizational skills


• Monitor and improve KPIs to ensure customer success processes and structures are scalable


• Demonstrates the values of Constellation and the qualities of a team leader, not only with your own department, but across multiple teams


• Contribute to and help lead the strategic conversations with both clients and Constellation leadership


• Willing and able to travel for in-person meetings with clients as needed


• Regular, dependable attendance and punctuality are required

Job Requirements:

• 7+ years of experience in a SaaS, digital marketing, and client-facing role


• Bachelor’s degree required (in Communications, Marketing or a related field preferred)


• Pharmaceutical experience is required to support clients in the sector


• Strong interpersonal skills and sales experience


• Experience with Life Sciences & Healthcare marketing and content creation, Facebook Ads Manager, Search Engine Marketing and Social Recommendations/Optimizations and SaaS technologies


• Demonstrate proactive approaches to problem-solving and emotional maturity


• Able to construct and execute client contracts and proposals


• Incredible attention to detail and time management are skills essential

Other Job Information:

This job description is not all inclusive. Constellation reserves the right to amend this job description at any time.

Benefits at Constellation:

• Comprehensive Healthcare, Dental, and Vision coverage


• Flexible PTO


• Hybrid work environment


• Casual in office dress code


• Competitive 401k plan with company match


• Commuter and Parking Benefits


• Paid Family Leave


• Uber Eats stipend, free snacks, and beverages


• Wellness programs and other employee perks

Diversity & Inclusion:

Constellation is an Equal Opportunity Employer, committed to providing a diverse and inclusive environment. Here at Constellation we don't discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally-recognized protected basis under federal, state, or local law.

If you need an accommodation during any part of the interview process, due to a disability, please let your dedicated Talent Partner know.

Compensation Package:

The total compensation package is made up of base compensation, bonus, commissions, equity, and benefits

New York Pay Range: $200,000.00 - $275,000.00.

: hybrid positions