General Manager - Lead Team, Elevate Guest Experience

Sonic-Drive--in; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Sonic Drive-In in Texas is seeking a General Manager to lead an energetic drive-in team, ensuring fast, friendly service and safe, spotless operations.

You will recruit and train staff, develop staffing plans, monitor inventory and costs, and drive sales through local marketing and daily open/close duties.

This full-time role requires flexibility, strong leadership, and a commitment to guest satisfaction.

Qualifications

• High school diploma or equivalent required; advanced studies in business, restaurant management or related fields preferred.
• Minimum of two (2) years of restaurant management experience (QSR preferred) and experience running shifts without supervision.
• Knowledge of recruiting, interviewing and selection practices.
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations.
• Leadership and supervisory practices; effective verbal and written communication skills.
• Basic accounting and computer skills.
• Ability to multi-task and solve problems; follow directions with autonomy.
• Willingness to abide by SONIC appearance, uniform and hygiene standards.

Responsibilities

• Manages, trains, monitors and coaches Crew/Team members, Carhops and Skating Carhops.
• Directs and assigns drive-in restaurant employees to meet operating standards.
• Ensures compliance with the employee handbook, policies, and practices.
• Performs restaurant opening and/or closing duties.
• Prepares employee work schedules; adjusts staffing as needed.
• Monitors inventory levels and places orders within cost controls.
• Maintains payroll records and related employment records.
• Reinforces customer service focus and resolves guest requests promptly.
• Interviews and hires staff to achieve proper staffing levels.
• Develops and implements a marketing plan.

Skills

Leadership

Staff management

Scheduling

Communication

Problem solving

Financial literacy

Education

High school diploma or equivalent

Advanced studies in business/restaurant management

Job description

Sonic Drive-In in Texas is seeking a General Manager to lead an energetic drive-in team, ensuring fast, friendly service and safe, spotless operations.

You will recruit and train staff, develop staffing plans, monitor inventory and costs, and drive sales through local marketing and daily open/close duties.

This full-time role requires flexibility, strong leadership, and a commitment to guest satisfaction.