General Manager: Lead Store Sales & Service Excellence

Carlisle Corporation; D'Iberville (MS); In loco; USD 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

Carlisle Corporation is seeking a General Manager for a Wendy's restaurant in D'Iberville, MS. The GM will execute the store plan to maximize sales, profits and customer satisfaction through staffing, training and daily operations.

Responsibilities include meeting budgets, developing local marketing plans, hiring and training managers, maintaining Q.S.C. quality, and leading a team to deliver world-class service. An operations-focused candidate with restaurant management experience is required.

Competenze

• College degree or equivalent experience in operations.
• 1-2 years management / operations experience in the restaurant industry.
• Must be able to perform all restaurant operations positions/functions.

Mansioni

• Meets budgeted sales targets.
• Sets controllable cost targets.
• Meets controllable cost targets.
• Develops and executes a local store marketing plan in response to market conditions.
• Responds to competitor activities aimed at diverting store business.
• Develops and executes plan to improve sales and profits.
• Hires, trains and terminates subordinate managers.
• Maintains process for handling applications and files.
• Trains store personnel to execute procedures for preparation and serving of quality products.
• Talks with customers during walk-throughs and when off-line to determine product and service quality.
• Resolves customer complaints within 24 hours of receipt.

Conoscenze

P&L analysis

Planning and budgeting

Supervisory practices

Interviewing practices

Training and development

Formazione

College degree or equivalent experience in operations

Descrizione del lavoro

Carlisle Corporation is seeking a General Manager for a Wendy's restaurant in D'Iberville, MS. The GM will execute the store plan to maximize sales, profits and customer satisfaction through staffing, training and daily operations.

Responsibilities include meeting budgets, developing local marketing plans, hiring and training managers, maintaining Q.S.C. quality, and leading a team to deliver world-class service. An operations-focused candidate with restaurant management experience is required.