General Manager - Lead Game-Day Guest Experience

Ontario Trillium Foundation; Bellmore (NY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Insurance benefits

Telehealth benefits

Major medical

Dental & Vision

Job summary

Buffalo Wild Wings GO is seeking an experienced General Manager to lead daily restaurant operations, overseeing shift teams and ensuring a standout guest experience during peak and non-peak periods.

You will act as the quarterback of the management team, coaching both Hospitality and Heart of House staff, setting performance standards, and fostering an inclusive, team-first culture in a fast-paced environment.

Qualifications

• Leadership and people-management experience
• Strong communication and guest-service focus
• Ability to coach and develop teams

Responsibilities

• Lead daily restaurant operations as General Manager
• Oversee shift-by-shift performance to deliver exceptional guest experiences
• Coach and coordinate Hospitality and Heart of House teams to maintain high standards

Job description

Buffalo Wild Wings GO is seeking an experienced General Manager to lead daily restaurant operations, overseeing shift teams and ensuring a standout guest experience during peak and non-peak periods.

You will act as the quarterback of the management team, coaching both Hospitality and Heart of House staff, setting performance standards, and fostering an inclusive, team-first culture in a fast-paced environment.