General Manager, KONE Spares

Kone México; Moline, Northern (IL, KY); Hybrid; USD 159,000 - 209,000; Full time

Benefits offered by this job

401K Employer Match

Health Insurance

Paid Time Off

Job summary

KONE Americas is seeking a General Manager, KONE Spares in Moline, IL to lead parts strategy and drive profitable growth across elevator and escalator OEMs. You will oversee budgeting, cost control, and customer support while expanding parts sales and supporting field teams.

The role requires 8+ years in sales/customer service with 3+ years in leadership, plus a BA/BS degree. Strong financial acumen and KPI-driven leadership are essential.

Qualifications

• 8+ years of progressive sales/customer service experience.
• 3+ years of experience leading people.
• Knowledge of service operations, material sales, purchasing, distribution, and inventory lifecycle.

Responsibilities

• Lead spare parts strategy, operations, and growth initiatives for KONE Americas in Moline.
• Oversee budgeting, cost management, and customer support; expand parts sales across elevator and escalator OEMs.
• Develop and monitor KPIs to drive operational, financial, and customer service objectives.

Skills

Leadership

Strategic growth

Forecasting & metrics

People management

Education

Bachelor's degree (BA/BS)

Job description

## General Manager, KONE SparesBewerben: Moline IL Main Office: Vollzeit: Heute ausgeschrieben: R0664902# Company Overview*Founded in 1910,* *KONE* *is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an* *innovation and sustainability* *leader with repeated recognitions by* *Forbes**, Corporate Knights for clean capitalism and others.*# Job OverviewAre you ready to make your next career move to join our team as our General Manager, KONE Spares for KONE Americas in KONE Moline, IL?* Do you enjoy leading business operations, driving strategic growth initiatives, and developing high-performing teams?* Does managing internal stakeholders, customer relationships, and cross-functional business processes to achieve operational and financial objectives motivate you?* Do you thrive in fast-paced environments where you balance performance management, change initiatives, business development, and customer service priorities?* Are you skillful with financial reporting tools, business performance metrics, forecasting systems, and operational management platforms?* Do you demonstrate a passion for quality and results through KPI management, data-driven decision making, and continuous process improvement?* Are you committed to fostering a customer-focused culture while promoting excellence in safety, quality, and team performance?If you answered a resounding **YES** to these questions, then we have an amazing opportunity for you!Location of position: Moline, IL. **Job Duties**As our General Manager, KONE Spares, you will lead KONE Americas' spare parts strategy, operations, and growth initiatives, driving profitable sales and supporting field teams. You’ll oversee budgeting, cost management, and customer support while expanding parts sales across all elevator and escalator OEMs.You will bring 8+ years of progressive sales/customer service related experience, with 3+ of those years leading people. You will use the knowledge gained through your bachelor’s degree (BA/BS) from a four-year accredited college, or equivalent experience.## ## Other Listed Duties* Develop, monitor, and improve key performance indicators to achieve operational, financial, and customer service objectives.* Analyze market opportunities, support sales growth initiatives, and contribute to marketing and business development strategies.**Hiring requirements*** Strong leadership, communication, coaching, and employee development skills, including succession planning and team engagement.* Knowledge of service operations, material sales, purchasing, distribution, inventory lifecycle, and obsolescence management processes.* Understanding of financial management principles, business performance metrics, and the vertical transportation industry.# **About KONE***At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.* We hire individuals who value culture because we believe culture drives innovation*:** We value your authentic self.* Collaborative, creative, and supportive work environment.* Passionate about safety, quality, and innovation* We care about the communities where we live and work.**Just some of our many benefits include:*** Competitive salary* Flexible work schedule* Opportunities to learn and grow* 401K Employer Match* 401k Employer Non-elective Contribution* Well-being Program* Medical, Prescription, Dental and Vision Insurance* Digital Health Solutions & Telehealth* Health Savings Account (HSA)* Flexible Spending Accounts (FSAs)* Employee Family Assistance Program (EFAP)* Family & Medical Leave* Parental Leave* Leave to Care for a Domestic Partner* Paid Time Off & Holidays* Company Paid Life and AD&D Insurance* Supplemental Life and AD&D Insurance* Company Paid Short-term and Long-term Disability* Buy-Up Long-term Disability* Critical Illness Insurance* Hospital Indemnity & Accident Insurance* Identity Theft Protection* Legal Insurance* KONE Credit Union* Tuition Reimbursement* Commuter Benefits**Annual Base Pay Range:***The hiring range for this role is $159,100 –* *$208,845. The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.* **Variable Compensation**KONE Annual Bonus plan at 20% Target Incentive (60/40) based on achievement of company goals and individual goals.Come share your passion and energy to make a positive impact at KONE for our customers and your career!