General Manager - Kirksville Commons

Gap Inc; Kirksville (MO); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Gap Inc. is seeking a General Manager to lead a store team, deliver a profitable business plan, and translate brand vision into every customer interaction.

You will forecast, schedule, manage the store budget, and drive sales while coaching talent, enforcing SOPs, and building an inclusive, high-performance environment.

3–5 years of retail leadership, a college degree preferred, and strong communication are required; travel and flexible hours may be needed.

Qualifications

• 3–5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to effectively communicate with customers and employees.
• Ability to maneuver around sales floor, stock room, and office; lift up to 30 lbs.
• Flexible schedule including travel; nights, weekends, holidays.
• Ability to travel as required.
• Strong time management and planning skills.

Responsabilités

• Analyze results, identify opportunities, and drive KPIs with leadership.
• Forecast and schedule to drive profitable sales.
• Manage store budget to support the P&L.
• Build high-performing teams through sourcing, selection, development.
• Coach and provide feedback to boost performance.
• Teach and train to build capabilities.
• Lead SOP implementation and initiatives.
• Create an inclusive environment.
• Maximize efficiency and productivity through action plans.
• Perform Service Leader duties.
• Represent the brand and monitor competitors.
• Promote community involvement.
• Leverage OMNI to deliver frictionless customer experience.
• Ensure compliance standards are met.

Connaissances

Leadership

Communication

Time management

Planning

Prioritization

Business acumen

Customer focus

Formation

College degree preferred

Description du poste

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.

What You'll Do

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators

• Drive profitable sales through forecasting and scheduling

• Manages store budget for daily operations in support of the P&L

• Builds highly productive teams through sourcing, selecting and developing people

• Accountable for team performance through coaching and feedback.

• Teaches and trains to build capabilities.

• Leads the implementation and execution of all Standard Operating Procedures and initiatives

• Creates an inclusive environment

• Implements action plans to maximize efficiencies and productivity

• Performs Service Leader duties

• Represents the brand and understands the competitors

• Promotes community involvement

• Leverages OMNI to deliver a frictionless customer experience

• Ensures all compliance standards are met

Who You Are

• 3-5 years of retail experience leading others

• College degree or equivalent experience preferred

• Demonstrated ability to deliver results

• Ability to effectively communicate with customers and employees

• College degree preferred

• Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.

• Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays

• Ability to travel as required

• Business Acumen skills

• Established time management skills

• Strong planning and prioritization skills