General Manager - Kingwood

JETSET Pilates; Georgia; On-site; USD 80,000 - 110,000; Full time

Job summary

JETSET Pilates is seeking a General Manager in Georgia to lead studio operations, growth, and people management. The GM will train under the JETSET Pilates program, instruct an average of 8 classes weekly, and be in-studio for at least 25 classes per week to ensure hands-on leadership.

The role drives studio performance, schedules, client experience, and local marketing, while collaborating with leadership to execute strategies and policies across the studio network.

Qualifications

• Experience leading a team in a service or fitness environment.
• Ability to analyze performance metrics and drive improvements.
• Proven track record in scheduling, client experience, and staff development.

Responsibilities

• Oversee day-to-day studio operations and implement company-wide policies.
• Ensure exceptional customer service and a high-quality fitness experience.
• Run reports and analyze KPIs such as sales, utilization, retention, expenses, and payroll.
• Develop and execute local marketing initiatives to grow client base.
• Manage inquiries and resolve issues promptly to maintain client satisfaction.
• Foster relationships with local health and fitness communities and potential partners.
• Create and monitor class and staff schedules; oversee hiring of instructors and studio leads.

Skills

Leadership

Operations management

People management

Sales/Marketing

Tools

Excel

Analytics tools

Job description

JETSET Pilates General Managers are committed to the growth and development of their team and are passionate about sharing the brand and workout with others. The General Manager is a strong leader who is dedicated to cultivating relationships within the studio, as well as role modeling all of the qualities and attributes of an exceptional instructor.

The General Manager is expected to undergo the JETSET Pilates training program and instructs an average of 8 classes per week. The expectation of the General Manager is that in addition to instructing 8 classes per week on average, they are in the studio during class times for a minimum of 25 classes each week.

The General Manager is a multi-faceted role responsible for all aspects of studio performance, growth, and people management in the studio. They are accountable for ensuring that all areas of the business are fulfilled and are driven by achieving goals and continuing growth.

Duties and Responsibilities

• Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures.
• Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards.
• Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll.
• Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals.
• Ensure all client inquiries, issues, and concerns receive a positive and timely response.
• Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners.
• Create, monitor, and maintain class and staff schedules.
• Maintain inventory for supplies, retail, and beverages as needed.
• Plan and host team meetings and social events.
• Oversee hiring of instructors and studio leads and ensure career growth
• Drive studio performance on metrics like number of classes, utilization, first visits, and memberships

Who We’re Looking For

The right person for this role is someone who sees a studio and immediately thinks about its potential — not just its present.

You are ambitious and driven, but you lead with people first. You build inclusive, welcoming environments naturally. You are equally at home on the sales floor, on the reformer, and in a one-on-one coaching conversation with a team member.

You take full ownership of your role and treat the business like it’s your own.

And above all, you are excited about what we are building — and ready to be a real part of it.